John M. Email & Phone Number

British Columbia, Canada

Vancouver, British Columbia, Canada

Service Supervisor/Project Manager/System Specialist/Parachute Team Technician, Convergint Technologies, 2020 - Current • Spearheaded service work, project management, and high-level sales support, ensuring tasks were completed promptly and successfully within a constantly evolving environment.• Supervised local Convergint Technologies (CTC) staff and subcontractors, orchestrating seamless project execution and support.• Mentored and nurtured junior technicians, elevating their skills and safety standards for future excellence.• Continuously upgraded skills and certifications to adapt to the dynamic challenges faced by the parachute team.• Contributed significantly to multiple projects, collaborating with a team to deliver successful outcomes and drive future business opportunities.• Demonstrated a keen ability to anticipate customer needs and cultivated strong professional relationships, enhancing service quality and fostering ongoing business growth.• Assumed increasing responsibilities in project and asset management for the benefit of the organization.

Burnaby, British Columbia, Canada

Calgary, Canada Area

Project specialist for new construction, integration of current and updated systems. Duties include, not limited too, project supervision, team lead, co-ordination and safety, subject matter expert for troubleshooting, technical integration.

Edmonton, Canada Area

Senior Project Tech/Site Lead, CONTAVA Inc/Paladin Technologies • Oversaw day-to-day operations as an independent technician, actively engaging with customers and effectively managing service and project costs.• Collaborated with customers to anticipate their needs, proactively driving future business opportunities for the organization.• Led technical efforts on projects of various sizes, ranging from minor adjustments to major accounts in Alberta, demonstrating adaptability and versatility.• Provided safety supervision for teams of up to 80+ personnel, ensuring the well-being and adherence to safety protocols.• Served as the site lead for projects spanning from small-scale initiatives to projects valued at one hundred million dollars or more, while also overseeing safety compliance for all staff.• Reviewed and revamped company policies to align with the evolving work environment, ensuring they remained relevant and effective.• Distinguished expertise in intrusion diagnostics and repairs, resolving complex issues to enhance overall security system functionality.• Cultivated and nurtured professional relationships, elevating customer satisfaction levels and contributing to long-term business success.• Maintained a commitment to continuous learning, staying current with the latest technological advancements in the industry.• Provided unwavering support to colleagues across the province by offering technical assistance, mentorship, and assistance to successfully complete tasks and projects.

Edmonton, Canada Area

Formerly Contava. Company acquired by Paladin Technologies in 2017

Edmonton, Canada Area

Edmonton,Alberta

Senior Field Technician, Innovative Communication Solutions • Proficiently installed satellite and communication systems within demanding Oilfield and Commercial environments, ensuring seamless operations.• Maintained impeccable cleanliness and organization of work areas and shop, guaranteeing efficient workflows and readily available resources.• Demonstrated unwavering commitment to self-education, staying abreast of rapidly evolving technology trends to enhance skill sets and knowledge.• Proactively sought out and cultivated valuable customer relationships, resulting in consistently high-quality service and recurring business opportunities.• Successfully acquired an entirely new skill set, smoothly transitioning into a new industry and excelling in the role.• Championed the development of a strong work ethic characterized by reliability, trustworthiness, and a deep sense of pride in the quality of work accomplished.• Systematically addressed and resolved challenging customer needs and requirements, showcasing adaptability and problem-solving prowess in the face of obstacles.

Construction Trades

Activities and Societies: Pre EngineeredMetal Buildings

Bachelor Of Arts - Ba, Criminal Justice/Police Science, Honors.

Construction Trades., Heavy Eqipment Technician