John Mccabe Email & Phone Number

New York, New York, United States

New York, New York, United States

Platform administration and engineering for the entire hardware and software stack.

New York, New York, United States

Provided second and third-line support for multiple technology platforms across legacy and current systems; managed the legacy Nex environment; resolved escalated service issues, coached other engineers to resolutions, implemented solutions, and maintained and oversaw the technology of assigned projects.• Supported Linux and Windows endpoints, both VM and physical, as third-line support to troubleshoot, diagnose, and apply fixes.• Participated in on-call rotation globally for CME systems and services; coordinated internally and externally with interdisciplinary teams contributing to the platform/services.• Developed PowerShell scripts to automate repetitive tasks or streamline existing processes.• Supported legacy Nex environment, users, and applications across all regions.• Decommissioned old data, users, and servers between environments to ensure current resources were migrated to the new CME environment.• Configured, administered, migrated ESX hosts, guests, and storage.• Developed and documented processes for hardware support tasks.• Functioned as SME for Windows, Active Directory, DNS, AWS, and PKI.

New York, New York, United States

Directly managed nine engineers across AMER, EMEA, and APAC regions; planned, architected, and implemented systems solutions as required by the business. Defined and commercialized new features, functions, hardware, integration, and strategic partnership requirements to meet and/or exceed customer experience and business needs.• Managed a heterogeneous Windows and Active Directory server environment, including configuration and management of DNS, DHCP, and inter-site replication using TCP/IP.• Performed hands-on management and support of Windows, AD, VMWare, Exchange, AWS, O365, and other platform services.• Supported Okta SSO across multiple applications and AD implementations for support staff and business users.• Defined and reported on key metrics to evaluate and drive improvement for system reliability and quality of service.• Established effective, cross-functional, collaborative relationships within IT and between IT and business units.• Demonstrated hands-on management of technical staff, providing team leadership and collaboration.• Implemented detailed systems and capacity analysis processes. • Performed key audit team reviews for internal, external, SOX, and ISO27001 audits; updated and managed processes and supported as applicable.

New York, New York, United States

Led day-to-day vendor performance monitoring in the areas of infrastructure, applications, overall systems availability and support, including problem and incident management.• Efforts resulted in significant reduction in downtime and increased system availability.• Initiated and managed IT-sponsored projects.• Managed and supported the Microsoft Exchange 2010/2016 messaging environment, including Blackberry and GFE, OWA, IM, Fax, Antispam, Archive Services, Disaster Recovery and Legal eDiscovery.• Created systems architecture in AWS for Active Directory infrastructure supporting cloud-based systems.• Configured and managed deployment of multiple VMWare ESX environments.• Implemented cloud solutions for web content, remote access via Citrix, and development via VPCs.

Jersey City, New Jersey, United States

Senior member of a global engineering team responsible for engineering and operations of AD, Windows servers, VMWare, hardware support for servers and storage, and cloud systems in AWS.• Designed, configured, and managed deployment of multiple VMWare ESX environments, virtualizing approximately 90% of the server environment; upgraded and maintained multiple Virtual Centre implementations.• Supported MS Exchange services and components, globally.• Supported and redeployed AD, Windows, and associated platform services within regional offices.• Participated in global redesign of environment through team collaboration with multiple engineers.

Jersey City, New Jersey, United States

Directly managed six engineers supporting the Windows platform infrastructure while maintaining a hands-on approach to projects, support work, and technical needs of the business.• Provided project management oversight of global integration teams of up to 40 technical staff.• Performed and directed multiple mass migrations of more than 700 users/systems; ensured no down-time for end users.• Supplied hands-on management of technical staff, providing team leadership and collaboration.• Implemented detailed systems and capacity analysis processes; provided growth planning for critical systems based on utilization changes. • Designed and implemented storage solutions and capacity expansions for core infrastructure components.• Performed Windows/AD management, support, troubleshooting, and performance assessment.• Functioned as primary SME for MS Exchange messaging and related email security/gateway components.• Implemented VMWare ESX on blade systems for virtual clusters supporting Windows and Linux guests.• Primary engineer and support for critical clearing systems operated on-prem.• Created group annual budget, project budgets, and operational expense forecasting.

Jersey City, New Jersey, United States

Supported Windows infrastructure including MS Exchange, Windows, Active Directory, DHCP, DNS, unstructured data storage, and on-prem data center assets.• Managed a heterogeneous Windows and Active Directory server environment, including configuration and management of DNS, DHCP, and WINS.• Provided Disaster Recovery planning and implementation for all critical systems.• Served as MS Exchange SME for all aspects of message flow, server support, system reliability and performance, and disaster recovery.• Performed backups for all on-premises servers and data; supported and managed print services and local print devices.

Candidate, Bachelor Of Science, Computer Science

Candidate, Associates Degree, Computer Science