John Mccafferty Email & Phone Number

Davenport, Fl, Us

Jacksonville, Florida, United States

Responsible for day-to-day operations management of service delivery in the JTA service area. Responsible for guidelines and operating procedures to ensure superior service to JTA customers including on time performance, service-related issues, customer service and safety. Responsible for providing leadership, routing, and coaching to operators. To ensure safe, reliable, on time service. Directly responsible for assigned routes. Responsible for accident investigations, passenger disturbances, resolving customer service complaints, operator performance, coaching, counseling and disciplinary actions. Develop budgets, KPI reporting, cost/benefit analysis. Creates reports for internal teams, external clients and/or stakeholders. Coordinates special projects with special event organization and execution.

Jacksonville, Florida, United States

Oversee day-to-day operations of the Jacksonville terminal, ensuring efficient and timely transportation of goods. Develop and implement transportation plans to optimize routing and minimize cost. Accountable for overall safety, P&L, while building cooperative partnerships with local railroad officers. Manager and coordinate freight movements. Development of new and existing staff to enhance employee retention. Coaching, teaching and mentoring of 100 plus staff members. Administer training and orientation process to ensure ongoing terminal success. Monitor and approved terminal purchases, payments, while managing terminal budget. Ensure staffing levels are met for maximum optimization of the terminal.

South Lake Tahoe, California, United States

The Operations Supervisor oversees a unionized, hours of service staff (4) Road Supervisors, (4) Dispatchers, (20) Drivers, (5) Mechanics, (1) Parts Clerk, (5) Maintenance personnel. This position supervises daily transit, fixed routes, and daily para transit operations. The Operations Supervisor oversees functional operations and effectively works on daily changing initiatives. Operations Supervisor administers operating policies, KPI's, operating safety policies and procedures. The Operations Supervisor is responsible for the frequent interaction with all employees of the agency, key customers (internal and external) to provide detailed procedures and respond to technical questions and concerns. Resolves scheduling conflicts, assists with the investigation and resolution of safety related incidents, customer complaints, vehicle incidents, employee safety program, and assures operating policies are followed. This position coordinates maintenance and repair of (22) fleet vehicles. This position holds hiring sessions, investigations between the carrier and the Unionized employees and has direct input on hiring and termination.

Sparks, Nevada, United States

Responsible for day-to-day operations of the Sparks terminal, yard and territory, which includes direct reporting of (5) Yardmaster/Supervisors, (2) Mangers and 70-90 unionized, hours of service employees.Directed Terminal workforce plus, safety, KPI's, regional and territory workforces.◊ Developed lean processes for A3 projects and managed major terminal complex, customerservice, safety, quality, efficiencies, shifts/schedules of the 24/7/365 Class 1 Operations.◊ Trained staff in safety; Local, State and Federal/ OSHA Rail trainings, FTX program,site/territory operations.◊ Led the safety of the Remote-Control Locomotive (RCL) Operations ride/recertifications.◊ Effectively managed fuel costs, emergencies, cross function relationships with otherrailroads, regulatory agencies, city & state governments, centralized functions & otherservice units, etc.

Sparks, Nv.

Responsibilities include day to day operations, safety, cost control in a heavily regulated transportation industry. • Coordinated terminal operations for (4)-yard locations and 50-70 unionized, hours of service employees.• Standardized activity and communications between Engineering, Maintenance Operations,Marketing and Sales, Intermodal, NCSC, HDC and other departments as relates today-to-day efficient, compliant, and safe operations.Highlights ◊ Developed lean processes for A3 projects; drove cost savings initiatives, and reduced costper car by 50%.◊ Established Sparks-Elko-Portola, CA known as “The Racetrack” for fastest portion ofrailroad of Western Region.

Sparks, Nevada, United States

Responsible for day-to-day operations, safety. KPI's, and the Sparks Yard. Oversaw a unionized, hours of service staff of 50-60 employees.

Omaha, Nebraska, United States

Operations Management Program with Union Pacific Railroad.

Cailfornia, Nevada, Oregon, Utah

• Oversaw proper operation of all flaw detection equipment and Detector car personnelassigned to the operation, with focus on maximum performance, safety, quality, KPI's, and costcontrol.Highlights ◊ Exceeded expectations and performance relative to Rail Testing, Maintenance andTraining.◊ Maintained direct relationships with customers and spent 75-100% of time in this roletraveling weekly across 5 states of the Western Region