John M. Email & Phone Number

Edinburgh, United Kingdom

Dalkeith, Scotland

- Installing and configuring computer hardware operating systems and applications- Performing and maintaining backups- Monitoring and maintaining computer systems and networks- Talking staff through a series of actions, either face to face or over the telephone to help set up systems or resolve issues- Troubleshooting system and network problems and diagnosing and solving hardware or software faults- Replacing parts as required- Providing support, including procedural documentation and management reports- Supporting the roll-out of new applications- Setting up new users' accounts and profiles and dealing with password issues- Responding within agreed time limits to call-outs- Prioritising and managing many open cases at one time- Establishing good working relationships with colleagues, suppliers and other professionals- Testing and evaluating new technology

Dundee, United Kingdom

Working in cash office of a busy high-street retail store. - Balancing of all the tills and safes within the store, banking procedures and any administration involved. - Processing cash deliveries and pick-ups.- Compliance with established security, sales, and record keeping procedures. - Customer service, till operation, stock replenishment/rotation and dealing with any customer queries when required.- Deputising when required for shop manager and department managers.- Opening / closing store when required, following security procedures.

Bsc Applied Computing

Hnd Computing, Computer Software Engineering, A