John Mclennan Email and Phone Number

Responsible for the overall maintenance for Target Queensland and Northern New South Wales stores managed by City Holdings.This position is also responsible for small and larger projects across Target storesOur works are through a variety of contractors for various categories and a team of Duel trade technicians (air conditioning and electrical) plus building teamThere is a high level of budget control to ensure we achieve value for money spend and seek responsible outcomesWe aim to delivering safe,well maintained and inviting stores for our customersIn our strategy for City Holdings we strive to:1.Provide a "best practice" level of maintenance to all stores in all categories2.Provide and promote a positive,workable relationship with all internal and external stakeholders3.Continuously review the cost of doing business, provide value added and achieve savings4.Achieve business expectations and a consistently high level of service to stores5.Continuously improve our store focus and quality of maintenance6.Provide 'best practice" level of facilities compliance and operational support to all levels of the businessI am responsible for the state maintenance (opex) budget and accountable for the capex spend within my storesResponsible for overseeing all stores and the following areas to ensure a high level of outcome1.Regular store inspections to maintain a high standard of presentation2.Expenditure within budget3.Contractor management4.Ensure PM contracts are in place and service levels achieved by contractors5.Ensure levels of Landlord engagement are maintained6.Manage small projects as required7.Manage self delivery of in house team (various categories)8.Engage with Project Managers in DLP period of new stores7.Support state Target teams8. Identify savings from a tendering prospective9. Ensure a high level of productivity10.Close interaction with all City support teams to provide high level of service to Target stores

Responsible for the overall management of the Kmart Facilities Team since 2008. With five direct reports and two indirect reports, we represent a sector leading, lean and efficient team. We have delivered proven outcomes and have been instrumental in the turnaround of the Kmart business in the past five years - delivering safe, well maintained and inviting stores for our customers.In my strategy, the Kmart Facilities Team strive to: 1. Provide a ‘best practice’ level of facilities management to all stores in all categories;2. Provide and promote a positive, workable relationship with all internal and external stakeholders;3. Continuously review the cost of doing business to create and provide value;4. Achieve business expectations and a consistently high level of service to stores;5. Standardise our operations across Australia and New Zealand6. Continuously improve our store focus and quality of maintenance; and7. Provide a ‘best practice’ level of Facilities compliance advice and operational support to all levels of the business. I am responsible for budgets totaling over $30 million, delivering over $12 million a year in capital expenditure across the 194 strong store fleet, spanning Australia and New Zealand.Responsible for overseeing Kmart's maintenance call centre who raise almost 20,000 work orders per year and handle 6,000 phone calls each year. Oversaw our Facilities Compliance program, delivering the most compliant business in the country from an essential services perspective. Testing for fire services alone has reached over 95% across all stores. I am also proud to state that our business is one of the only ones in the country looking at tolerance compliance which is a requirement under AS 1851. Delivered over $1 million in savings for FY14 across stores through landlord negotiations and other initiatives provided by my team.Undertook a comprehensive review of the maintenance and repair activities/strategy for New Zealand.

Accountable for facilities across the Coles Group in Queensland, Northern Territory and Western Australia and the facilities team. Responsible for multiple brands, spanning 1066 sites. Brands included Coles Supermarkets, Coles Express, Liquor Group (including Hotels) and Kmart stores. Completed comprehensive review of refrigeration equipment, determining priorities for upgrades across my stores, to ensure a high level of food safety continued to be met by the business. Accountabilities included:- Management of a team of over 10 people across two states, responsible for:- Air conditioning- Electrical services- Refrigeration- Fire services- Building maintenance- Landlord relationship management- Water treatment- Hazardous materials management- Strict budget management- Prioritisation of capital upgrades and repair requests/requirements- Regulatory compliance relating to fixed assetsThe role required a high level of communication across every level of the business, spanning store teams right up to senior leadership within the Coles Group (including General Managers).

Businesses included Kmart, Super Kmart, Coles Variety and Fosseys. Managed a team to deliver outstanding results for maintenance and repair activities across all stores. Also responsible for company owned houses across the state.Duties included:- Air conditioning- Electrical services- Fire services- Building maintenance- Landlord relationship management- Strict budget management- Water treatment- Hazardous building material management - Prioritisation of capital upgrades and repair requests/requirements- Regulatory compliance relating to fixed assets

Located in Victoria as the assistant to Group Controller of Coles Myer Ltd maintenance in Melbourne for 2 years. Responsible for assisting the Group Controller to set policies and procedures in relation to maintenance and repair of company stores, assets, equipment and other capital items across all brands, including Coles Supermarkets and Kmart. Oversaw sourcing strategy for equipment including MHE such as forklifts to ensure the best capital outcome was achieved for the business.

Reporting to the State Maintenance Manager, accountabilities included:- Refrigeration and air-conditioning maintenance, repairs and installations- Electrical maintenance, repair and installations- Contractor management- Project management- Budget oversight and management- Budget preparation- Liaison between stores and head office departments and senior leadership- Store inspections

Maintenance officer role was responsible for:- Store inspections- Residence inspections (Coles owned properties)- Contractor management (all categories and trades)- Communicating with Store Managers and Senior Management

Located in South Australia and commenced my employment with the Coles Group in 1976 as a electrician and after completing additional training on refrigeration and airconditioning was the state engineer for Coles supermarkets.Responsible for:- Refrigeration and A/C breakdowns- Electrical repairs- Time management- Electrical mechanic license (SA)