Site Manager
Phoenix, Arizona, United States
In my role as a Site Manager, I:• Spearhead the first Work at Home team in the history of the sales organization and manage and direct site activity in order to improve performance standards significantly.• Maximize organizational business performance by simplifying, sharpening, and supporting organizational rhythms to meet goals and targets. Lead a high-functioning team that focuses on executive communications, customer and partner engagements, training, people and culture… Show more In my role as a Site Manager, I:• Spearhead the first Work at Home team in the history of the sales organization and manage and direct site activity in order to improve performance standards significantly.• Maximize organizational business performance by simplifying, sharpening, and supporting organizational rhythms to meet goals and targets. Lead a high-functioning team that focuses on executive communications, customer and partner engagements, training, people and culture initiatives, the rhythm of the business, and operational excellence. • Recorded a significant increase in headcount in singular site from 19 to almost 200 in 14 months, achieved the first 50% close rate month in the enterprise history as a Sales Team Manager.• Develop and implement a strategy to successfully onboard new agents and new managers in the work-at-home environment and assist the organization in transitioning to Work at Home.• Support the delivery of quality results by following all company rules and guidelines and offering recommendations for policy and procedure improvement. Show less