John M. Email & Phone Number

Greenville, South Carolina Area

Raymore, Missouri

Provide ground-up installation of Data Services for new Amazon facilities, reviewing prints and providing timeline for completion of various stages. Manage Fiber Backbone run and termination, as well as termination of Fiber and Copper at Main and Intermediate Distribution Frames. Train and coach field service personnel to familiarize them with standard operating procedures and best practices. Review and disseminate information from the provided Scope of Work. Maintain availability 60 -70 hours a week to ensure completion of project in needed time and achieve client satisfaction. Effectively communicate process and changes both in/outside of the group or company.  Responsible for cost savings by successfully managing orders and projects. Build effective business partnerships through developed communication plan and presentations.

Searcy, Arkansas

Lead and manage projects installing Environmental control systems for Siemens and installation of control systems on HVAC units. Plan, organize and manage the construction project in all areas from start to successful completion including contract proposal, change orders, materials procurement, billing, and collection. Conduct testing of systems and sign off on installation of services. Comply with project contract including legal notifications, scope administration, contract schedules, claims procedures and other contract requirements. Maintain project tracking and reporting to insure work progress and budget compliance. Control, collect and disseminate all project documentation.

Parma, Ohio

Promoted several times through roles of increased responsibility and authority to manage all operations of DCC, leading change initiatives through a difficult transition. Served as an organizational director for day-to-day operations and planning, answering to company owners not regularly involved in management. Oversaw six Managers and 150 Field Service personnel across five locations throughout Ohio, Georgia, and Virginia. Reduced workers compensation premiums 30% with the implementation of training and proper equipment and attrition rate by 50% through opening avenues of communication, and revamping the compensation package for field personnel. Negotiated contracts with MSO’s and successfully acquired three new markets, resulting in an 60% lift in annual profits. Brought company back from a substantial loss in revenue to profitability, implementing procedures to allow the company to operate in a more efficient manner.

Parma, Ohio

Revamped training curriculum for field service personnel and supervisors to provide a more efficient process while increasing quality.Negotiated contracts with mobile device providers to achieve the best price at the highest quality of service.Introduced new software to track billing and onsite self-QA measures with greater ease and timeliness.Built MS Access databases, managed MS Exchange server, MS SharePoint, and Allworx IP based phone system.