This position will establish a strategic and integrated approach in the implementation of the Campus Vision for the Future of Dining. This includes working collaboratively with residential, retail and catering senior management, the Executive Director of Finance & Technology Administration, the Vice Provost for Space Planning and staff in various offices throughout the University, including Facilities, the Office of Capital Projects, Environmental Health & Safety, and Risk Management.

The Global Operational Excellence team is about delivering quality, consistency, safety and predictability to our customers and clients, everyday.As Operations Support Director, I work across the entire enterprise to ensure that execution of this process is consistent throughout all our operations, and that we:Meet our clients’ needs and satisfy customers Ensure employees know exactly what is expected of them and have the tools to do their jobs in the one best way Validate that our accounts are running as efficiently and effectively as possible and achieve a higher level of execution Make certain that our business practices will achieve the right social, environmental and economic impact.