John Michael Bulawan Email and Phone Number
IT Service Desk ( Collabera || WIPRO )Work Experience (June 2019 - Present)• Providing first call resolution over the phone.• Documenting the concern and resolution using the ticketing tool.• Doing the troubleshooting remotely if needed.• Cater any IT related TS (Software/Hardware)• Knowledgeable in MS TEAM, MS OFFICE, MS 365, ServiceNow.• Knowledgeable in any Windows Platform, Android OS, Apple OS
Microsourcing
View- Website:
- microsourcing.com
- Employees:
- 3923
-
Information Technology Help DeskMicrosourcingSan Jose Del Monte City, Ph -
Information Technology Service DeskWipro Jun 2019 - PresentQuezon City, National Capital Region, Philippines• Started as a contractor from Collabera Philippines (June 2019- Mar 2021) and absorbed by WIPRO last in April 2021.• Promoted to higher tier level after absorption• Manages installation, update, setup of application (Outlook, Teams, Company apps)• Ticket scrubbing, callback for unresolved concern -
Technical Support Representative (Dollar General)Genpact Feb 2019 - May 2019Quezon City, National Capital Region, Philippines -
Sales Support Representative (Sling Tv)Inspiro Sep 2018 - Jan 2019Makati, National Capital Region, Philippines -
Technical/Sales Support (Verizon Fios)Afni Philippines Inc. Feb 2018 - Aug 2018Quezon City, National Capital Region, Philippines -
Technical Support Representative (Directv)Teleperformance Sep 2017 - Jan 2018Quezon City, National Capital Region, Philippines -
Technical Support Representative (Hp Printer)Convergys Nov 2014 - Aug 2017Quezon City, National Capital Region, Philippines• Troubleshooting internet and connectivity issue (Win, Mac, Android, Apple devices)• Troubleshooting hardward/software application of the printer.
John Michael Bulawan Education Details
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Information Technology
Frequently Asked Questions about John Michael Bulawan
What company does John Michael Bulawan work for?
John Michael Bulawan works for Microsourcing
What is John Michael Bulawan's role at the current company?
John Michael Bulawan's current role is Information Technology Help Desk.
What schools did John Michael Bulawan attend?
John Michael Bulawan attended Bestlink College Of The Philippines.
Who are John Michael Bulawan's colleagues?
John Michael Bulawan's colleagues are Eidrianne Porto, Mary Christine Joy Fernandez, John Guzmana, Roseleen Sunga Baltazar, Midas Orbe, Christian Kyle ., Jeremy Axle Penollar.
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