John Michael Bulawan

John Michael Bulawan Email and Phone Number

Information Technology Help Desk @ MicroSourcing
San Jose del Monte City, PH
John Michael Bulawan's Location
San Jose del Monte, Central Luzon, Philippines, Philippines
About John Michael Bulawan

IT Service Desk ( Collabera || WIPRO )Work Experience (June 2019 - Present)• Providing first call resolution over the phone.• Documenting the concern and resolution using the ticketing tool.• Doing the troubleshooting remotely if needed.• Cater any IT related TS (Software/Hardware)• Knowledgeable in MS TEAM, MS OFFICE, MS 365, ServiceNow.• Knowledgeable in any Windows Platform, Android OS, Apple OS

John Michael Bulawan's Current Company Details
MicroSourcing

Microsourcing

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Information Technology Help Desk
San Jose del Monte City, PH
Website:
microsourcing.com
Employees:
3923
John Michael Bulawan Work Experience Details
  • Microsourcing
    Information Technology Help Desk
    Microsourcing
    San Jose Del Monte City, Ph
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  • Wipro
    Information Technology Service Desk
    Wipro Jun 2019 - Present
    Quezon City, National Capital Region, Philippines
    • Started as a contractor from Collabera Philippines (June 2019- Mar 2021) and absorbed by WIPRO last in April 2021.• Promoted to higher tier level after absorption• Manages installation, update, setup of application (Outlook, Teams, Company apps)• Ticket scrubbing, callback for unresolved concern
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  • Genpact
    Technical Support Representative (Dollar General)
    Genpact Feb 2019 - May 2019
    Quezon City, National Capital Region, Philippines
    View
  • Inspiro
    Sales Support Representative (Sling Tv)
    Inspiro Sep 2018 - Jan 2019
    Makati, National Capital Region, Philippines
    View
  • Afni Philippines Inc.
    Technical/Sales Support (Verizon Fios)
    Afni Philippines Inc. Feb 2018 - Aug 2018
    Quezon City, National Capital Region, Philippines
    View
  • Teleperformance
    Technical Support Representative (Directv)
    Teleperformance Sep 2017 - Jan 2018
    Quezon City, National Capital Region, Philippines
    View
  • Convergys
    Technical Support Representative (Hp Printer)
    Convergys Nov 2014 - Aug 2017
    Quezon City, National Capital Region, Philippines
    • Troubleshooting internet and connectivity issue (Win, Mac, Android, Apple devices)• Troubleshooting hardward/software application of the printer.

John Michael Bulawan Education Details

Frequently Asked Questions about John Michael Bulawan

What company does John Michael Bulawan work for?

John Michael Bulawan works for Microsourcing

What is John Michael Bulawan's role at the current company?

John Michael Bulawan's current role is Information Technology Help Desk.

What schools did John Michael Bulawan attend?

John Michael Bulawan attended Bestlink College Of The Philippines.

Who are John Michael Bulawan's colleagues?

John Michael Bulawan's colleagues are Eidrianne Porto, Mary Christine Joy Fernandez, John Guzmana, Roseleen Sunga Baltazar, Midas Orbe, Christian Kyle ., Jeremy Axle Penollar.

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