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John Michael Santos is listed as Senior Technology Support Engineer at WeServ Systems International, Inc. at WeServ Systems International, Inc., a company with 387 employees, based in Philippines, Philippines, Philippines. AeroLeads shows a matched LinkedIn profile for John Michael Santos.
John Michael Santos previously worked as Senior Technology Support Engineer at Weserv Systems International, Inc. and Service Reliability Engineer at Trend Micro. John Michael Santos holds Bachelor’S Degree, Information Technology, 4Th Year College from Asia Pacific College.
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Working as a Service Reliability Engineer in Trend Micro Inc.
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* Maintaining and updating SOP documents from technologies like IaaS (AWS, Azure, FJCloud-O and FJCloud-V), Middleware(s), VMware ESXi, Storage, Physical* Testing of IaaS, PaaS, Middleware(s), VMware ESXi, Trend Micro VisionOne, Storage, Physical* Releasing of documents to Japan counterpart for the updated documents to be used by GDC members* Standardizing.
NCR - National Capital Region, Philippines
* Deployment of virtual machines* Create E2E monitoring using Monitis to determine service stability* Creating scripts (bash script / powershell script) to eliminate toil cases or to automate manual works* Handling service requests and incident management* Troubleshooting incident management / service related requests* Knowledgeable to the following.
* 1st line of defense by providing support to Trend Micro's products and services back-end* Monitoring using Zenoss and Monitis application to take action immediately when tickets/alerts occur* Performing initial checking and troubleshooting to service requests or incident cases* Able to handle hardware-related cases such as disk replacement, checking.
Philippines
Developer/Programmer of any assigned projects related to web developing and also quality assurance of the created applications in new Ipads
Makati City
As a quality assurance, my role is to check and run through the process of an iOS app. The reason behind it is to ensure the productive and functionality of the application when its been deployed to the client without any flaws or errors that may occur.
Philippines
Encoding of personal information of the employees from Malaysia, Thailand, Vietnam, Philippines and etc. to SAP
Activities and Societies: Microsoft Community
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John Michael Santos works for WeServ Systems International, Inc..
John Michael Santos is listed as Senior Technology Support Engineer at WeServ Systems International, Inc. at WeServ Systems International, Inc..
John Michael Santos is based in Philippines, Philippines, Philippines while working with WeServ Systems International, Inc..
John Michael Santos has worked for Weserv Systems International, Inc., Trend Micro, Dice205 Corporation, Dice205 Co., and Nestlé Business Services Aoa, Inc. (Nbs Manila).
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John Michael Santos holds Bachelor’S Degree, Information Technology, 4Th Year College from Asia Pacific College.
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