John Misachi Email and Phone Number
Performance and success-driven professional with 5+ years of experience in supporting agribusiness functions. Demonstrated success in agribusiness, business development, customer service, project management, strategic planning, knowledge management, and capacity development. Key competencesProject Management: Successfully managed diverse agriculture, agribusiness, food security, resilience and economic growth development projects for various NGOs, including KMT, GAIN, and Farm Africa. Besides being part of teams involved in conceptualizing winning concepts, I have supported fielded teams, reviewing work deliverables, and providing value-added feedback in diverse projects. Agribusiness: Building on my Agricultural economics background, I have acquired vast experience in production and market access of diverse Agriculture value chains in in Kenya. I have over time developed capacity to facilitate market-based interventions in addressing systemic constraints in various value chains including cereals, dairy, fruits and agro-inputs sector with the aim of increasing producer’s income, enhancing food security and building community resilience. My in-depth expertise in Agribusiness and value chains has positioned me for additional part-time responsibilities as local agribusiness and value chain consultant.Market Access and Business Development: I have participated in projects that have promoted Market access and trade through successful PPP and inclusive business relationships notably in agro-input and traditional vegetable in Kenya. I have also facilitated access to bank products, including loans to SMEs and civil servants, internet banking, and custodial services. Knowledge Management and Capacity Development:I have lead teams to tailor and define solutions / models in the Agriculture and banking sectors that contributed in positioning institutions for successful resource mobilization and exceptional customer service. I was assigned additional roles as the Co-operative Bank of Kenya’s Branch onsite trainer. This strategic role aimed at increasing the bank/branch profile by ensuring the staff had requisite product and customer service skills. Representation and Coordination at strategic Levels: I represented or accompanied my team leaders to various stakeholder meetings and therefore built a strong working relationships with Government, Donors, partners, and consortiums. I also did represent the company in various project bidding meetings and local conferences.
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Program AssistantFao Aug 2022 - PresentKenyaEstablish and supervise Farmer Field and Business Schools with the aim of strengthening selected value chains and building entrepreneurial capacity of farmers, especially women and youths. -
CopywriterWorld Atlas Aug 2016 - Jul 2022Nairobi, KenyaResearching and writing informational, educational, and engaging contents. -
Agribusiness Project OfficerAgile Consulting Jan 2018 - Dec 2018Nairobi• Resolved technical issues affecting cross-functional communications and project deliverables.• Cultivated and strengthened project stakeholder relationships.• Managed team scope, schedule, and assignment for duration of the project.• Prepared status report to update clients and directors on the current progress and constraints.• Kept project and team on schedule by monitoring deadlines, milestones, and performance.• Organized and collaborated with community leader in organizing farmers’ training in Kericho, Bungoma, Karatina, Machakos, and Kiambu counties• Oversaw on-site and off-site team of up to ten professionals working on data collection and analysis.
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Customer Service OfficerCo-Operative Bank Of Kenya Dec 2014 - Jul 2015Nairobi, Kenya• Ensured all branch departments, including credit and operations provided the highest level of customer services to bank customers at all time.• Helped resolve at least 20 customer issues daily, ranging from cards, loans, and account issues.• Answered all incoming calls and requests from clients• Issued credit and debit cards to clients and ensured they knew how to use them before leaving the branch.• Guided customers through the use of bank products such as internet and mobile applications.• Stopped payments and temporarily suspended customer accounts and cards upon request and prevented loss of funds to fraudsters.• Ensured bank systems were working at all times, including ATMs, CCTV, and transaction system and worked with responsible departments to ensure the system issues were resolved promptly• Cross-sold bank products to customers and successfully sold accounts, mobile banking, and internet banking to an average of two customers daily.• Played a key role in migrating customers to alternative banking channels. -
Branch TrainerCo-Operative Bank Of Kenya Jan 2014 - Jul 2015Nairobi, Kenya• Assessed branch staff training needs using surveys and interview to gather data.• Designed training programs to meet staff need and knowledge gaps.• Developed the first branch training manual that focused on compliance, employee wellness, branch safety, customer service, sales, and CSR opportunities.• Trained support staff on customer relations and best bank practices in line with their roles at the branch.• Documented training activities, reports, and feedback as a requirement by the bank.• Partnered with branch management to ensure individuals at the branch attended required training and coaching. -
Bank TellerCo-Operative Bank Of Kenya Jul 2013 - Dec 2014Nairobi• Handled all transactional services, including monetary deposits and withdrawals, financial transfers, and cheque processing.• Completed an average of 200 transaction (peak days) and 100 transactions (off-peak) per day.• Helped reduce queue-time from 15 minutes to an average of five minutes per customer.• Served customers with high level of privacy and confidentiality, ensuring they always felt safe while transacting.• Ensured all transactions were in compliance with the bank policy.• Achieved 100% accuracy rate in almost all my daily transaction except for a few instances where the issues were resolved without causing any loss to the bank. • Assisted other tellers in tracing cash differences and account reconciliation• Assisted Chief Teller (Cash Officer) with sorting cash, loading ATM, and reconciling ATM account -
Account ManagerLaish Business Network Feb 2012 - Mar 2013Nairobi• Trained 20 copywriters on best practices to ensure they delivered quality and accurate articles• Marketed company copywriting services to potential clients and on boarded five clients• Researched on various articles and ensured clients received factual and accurate information• Assigned work to copywriters and ensured they worked within the agreed timeline.
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Farm ManagerKfarms Jun 2011 - Jan 2012Homa Bay, Kenya• Planned and scheduled all farm activities, including milking, harvesting, and delivering produce to the market• Record keeping and inventory• Ensured farm equipment were well-maintained and always in good working condition• Value addition to farm produce such as milk before delivery to the market• Budgeting and financial management• Community mobilization towards various projects such construction of cattle dip
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InternshipAgricultural Finance Corporation May 2009 - Jul 2009Nakuru• Loan appraisal, processing, and disbursement• Monitored loan repayment and assisted with debt recovery• Marketed corporation’s products to established and start-up farmers• Monitored and evaluated farming activities and ensured credit facilities were put into rightful use• Assisted with filing and record keeping• Answered customer queries and resolved the related issues.• Received and recorded cash payments
John Misachi Skills
John Misachi Education Details
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Agricultural Economics And Resource Management -
Food Security And Sustainable Agriculture
Frequently Asked Questions about John Misachi
What company does John Misachi work for?
John Misachi works for Fao
What is John Misachi's role at the current company?
John Misachi's current role is Agribusiness | Banking | Food Security | Sustainable Agriculture| Project Management..
What schools did John Misachi attend?
John Misachi attended Moi University, Jaramogi Oginga Odinga University Of Science And Technology Center For E-Learning.
What skills is John Misachi known for?
John Misachi has skills like Leadership, Banking, Research, Marketing, Customer Service, Agriculture, Public Speaking, Management, Farms, Editing, Marketing Strategy, Interviewing.
Who are John Misachi's colleagues?
John Misachi's colleagues are Carla Cuambe, Hina Pandit, Rita Soria, Nelsy Brito Moreno, Silvia Moroni, Fawad Durrani, Asomugha Lilian Ukoma.
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