John Miskel Email & Phone Number

Delray Beach, Fl, Us

New York City Metropolitan Area

- Collaborate with internal department stakeholders within Sales Operations, Sales, Account Management, Finance, Accounting, Billing, Legal, and others, on strategic initiatives and workflow support mechanisms - Own the creation of training materials and documentation in partnership with Commercial Training and Onboarding to ensure new and existing members of the department are aware of current campaign and contracting workflows- Spearhead team projects on new process implementation and current process improvements while prioritizing requests and resolving escalations- Maintain and enforce standardized processes, while creating and supporting non-standard deals and custom operational workarounds that unlock revenue - Perform workload and system audits for completeness, accuracy, and compliance against organization and policy standards- Provide insights, guidance, and data to manager on team performance - Special projects and tasks as identified by management- Salesforce administration with campaign Quote and Order management - Perform regular data quality Q/A and clean-up within Salesforce, CPQ, and other systems as necessary- Spearhead revenue impacting projects focused on operational efficiency - Maintain various records and files; such as contracts database, rates, and MSA’s- Support and build system audits for completeness, accuracy, and compliance against organization and policy standards- Lead, communicate, and train users on system processes through content creation and sharing

Greater New York City Area

- Develops and implements projects to make unit functions and work methods more efficient- Manage over 10MM+ in Global contracts and account setup- Unlocked over 2MM+ in additional revenue by implementing a commercial plan to account for a new service- Assist Sales, Legal, Finance, and Account Management teams by ensuring the appropriate contracts are in place, managing client expectations for internal processes, and aligning internal platforms and teams around client expectations- Develop training documentation for the organization and new hires for a holistic view on commercial operations- Lead and manage a team of contractors- Direct contact with partners and advertising agencies to troubleshoot discrepancies where clients are unable to view their advertising data

Greater New York City Area

- Actively troubleshooting discrepancies where clients are unable to view their advertising data.- Assisting Sales by ensuring the appropriate contracts are in place, managing client expectations for internal processes, and aligning internal platforms and teams with client expectations. - Manage Global contracts and account setup. - Develop documentation for future new hires to understand internal operations. - Answering client questions regarding DV products, CPMs, contracts, and internal operations. - Manage client relationships by providing excellence in client services.

Greater New York City Area

- Managed reporting and planning for Sizmek’s largest book of business driving $10MM+ in gross revenue - Assisted sales team with meeting content, planning and account management - Executed pre and post-sale activities including client proposals, insertion orders, and meetings- Partnered with strategic clients at Publicis and Omnicom servicing top tier advertisers such as H&R Block, American Express, and Comcast aggregating $1MM+ in net revenue- Managed Salesforce account revenue pipeline and forecasted quarterly for the sales team- Identified and prospected key decision makers and influencers at top agencies and brands

Plantation, Florida

- Assisted with the design of Benefit Harbor’s corporate culture strategy and created training materials- Conducted market research and created an interview template of new and existing employees to determine the focal points and roll out a strategy for BHIS corporate culture- Assisted with creating and editing marketing content and a new website design - Initiated a cross-selling process to U.S based clients that were only purchasing Zurich’s expatriate insurance products

West Palm Beach, Florida Area

- Assisted legal team with the filing and preparation of zoning and land use applications- Researched municipal and client files for relevant information to assist the legal team in making their argument

Bachelor'S Of Science

Activities and Societies: Division 1 Men's Soccer Team

Education record