John Mitchel Email & Phone Number

Indianapolis, Indiana, United States

Preparing budgets, approving IT purchasing. Implementation and securing of technologies supporting Engineering, Factory Controls, Office Automation, and MRP/ERP. From Servers to PCs to Cloud SaaS. Develop practical project designs and work instructions for the staff to follow. Create project / plan specific reports. Provide comprehensive software and hardware maintenance plans. Reducing incidents by identifying areas of service improvement. Review code upgrades, and test implement before rolling on to production. Attending technical calls, as required, and other technical meetings.Performed due diligence required for several acquisitions. Determined inventory of all IT assets and audited licensing for all software usage. Compared all processing costs of acquired company systems and created recommended plan of action.Managed Oracle programmers and Database Administrator creating and maintaining custom applications integrating with an Oracle-based ERP system.Serve as a member of the Executive team.

Managed Information Services for a Startup Company, performing Database, List Management, and Direct Mail Marketing Services. Involved with all IT aspects of startup operations. Planning, site selection, buildout, and the hiring of technical staff.

Responsible for Pre and Post Sales Technical Support for our sales staff and corporate customers in the areas of Networking, and Client-Server computing. Managed the Todays Computers Business Centers Service Department, scheduled service technicians. Maintained service authorizations.