John Mithileni Email & Phone Number

Johannesburg Area, South Africa

•To develop and deliver in-house training for the employees regarding the service procedures and the company's policies and procedures.•To make recommendations and design policies and rules that will reduce the costs and improve the efficiency of the services.•Manage field service team to provide optimum customer services.•Investigate and resolve any issues resulting from substandard performance.•Address customer enquiries, resolve issues and obtain customer feedback… Show more •To develop and deliver in-house training for the employees regarding the service procedures and the company's policies and procedures.•To make recommendations and design policies and rules that will reduce the costs and improve the efficiency of the services.•Manage field service team to provide optimum customer services.•Investigate and resolve any issues resulting from substandard performance.•Address customer enquiries, resolve issues and obtain customer feedback proactively•Design strategies and ensure that all the day to day services have been controlled and that all the clients' needs have been tackled successfully. Show less

Pretoria Area, South Africa

•Direct all operational aspects including distribution operations, customer service, human resources, administration and sales.•Meet goals and metrics and have direct responsibility in increasing revenues and profitability.•Bring out the best of branch’s personnel by providing training, coaching, development and motivation.•Adhere to high ethical standards, and comply with all regulations/applicable laws.•Stay abreast of competing markets and provide reports on market movement… Show more •Direct all operational aspects including distribution operations, customer service, human resources, administration and sales.•Meet goals and metrics and have direct responsibility in increasing revenues and profitability.•Bring out the best of branch’s personnel by providing training, coaching, development and motivation.•Adhere to high ethical standards, and comply with all regulations/applicable laws.•Stay abreast of competing markets and provide reports on market movement and penetration.•Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs. Show less

Pretoria Area, South Africa

•Actively promote Cell C products to existing and new customers•Opening and upgrading of mobile and convergence contracts up to 24 months.•Maintaining and exceeding of sale targets•Making and keeping records of stock received and sold.•Training of sales consultants about new products and policy.•Maintain the smooth operation of the store.

Pretoria Area, South Africa

•Actively promote Telkom/8ta products to new customers•Opening and upgrading of mobile and convergence contracts up to 24months•Updating customers on any new changes or new technology that has come in while also giving them information about new products.•Maintaining and exceeding of sale targets•Making and keeping records of stock received and sold.

Pretoria Area, South Africa

Company offers: Electrical appliances, DSTV and Top TV services•Determine annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results.•Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.•Maintains national sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.•Provide high… Show more Company offers: Electrical appliances, DSTV and Top TV services•Determine annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results.•Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.•Maintains national sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.•Provide high standards of ongoing training for staff, so that they possess sufficient technical knowledge to present information on the company’s products in an accurate and balanced manner.•Monitoring the performance of the sales team by establishing a system of reports and communications involving sales reports, cyclical sales meetings, sales newsletters and electronic bulletin. Show less

B.A. Communication Sciences

Marketing

12

Activities and Societies: Soccer and Cricket.