John Mok Email & Phone Number

Hong Kong

- Manage all aspects of the design, development and deployment of the Smart Manufacturing System (a pioneer IIoT system which helps manufacturers to increase efficiencies, improves quality, and boosts customer satisfactions.)

Kowloon Bay, Kowloon, Hk

- Reported to the CFO- Was responsible for managing all IT activities of the sizable listed group- Crafted and realized the roadmap of digital transformation, including the revamps on both the infrastructure and application areas- Managed a team of 12 staff with infrastructure and development sub-teams- Managed the IT budget of the group and reduced the annual IT cost by 20% in 2 years- Migrated from MPLS to SD-WAN with a legitimate cross-border VPN services, saving 30% of the original recurrent cost, with additional benefits such as upgraded firewalls and China internet access services which enhanced the performance on accessing cross-border websites and cloud services from China- Renegotiated printer leasing contracts, saving 10% of the original recurrent cost with free upgrade to the latest model on high end printers- Won a government funding of 200K for a Citrix VDI and a Cyber Security projects, enhancing the overall IT security and remote working performance- Launched the O365 project covering the implementation of Azure AD for the internal application authentication and the migration to Exchange Online with expected completion on 2021 Q1 and 75% cost funded by the government- Implemented DingTalk, Alibaba SaaS mobile workplace application, for internal workflows such as leave applications, trip applications, daily attendance punch-in & out to reduce substantially the workload of the admin department, and improve the traceability and visibility of the processes- Integrated internal application systems, including the CRM, project management system, HRMS and accounting system to improve data consistency and prepare the company for self-service business intelligence- Brought the internal application systems to Aliyun IaaS for easier system integration and enhancing the performance of mobile access

Brussels, Be

- Reported to the Regional Director and the Group IT Manager- Was responsible for managing the IT operations, IT projects and business process of the Asia Pacific Region - Managed the chargeback budget and the local budget of all locations in the region, which met the target level defined by the headquarter- Led the business process alignment program of the region, which aimed to align the business process of local offices to the SOP set by the headquarter, for better collaboration between sales offices and factories globally- Managed the infrastructure revamp projects of the offices and factories in the region, which aimed to join them to the corporate domain for the global rollout of applications such as ERP, CRM and workflow system- Managed application rollouts, including ERP, CRM, SharePoint based workflow systems, Exchange Online and Skype for Business to enhance the collaboration between offices and factories around the globe

Hong Kong, Hong Kong, Hk

- Reported to the General Manager- Was responsible for overseeing all Microsoft Dynamics AX (ERP) and SharePoint (CMS) projects and services, pre-sales activities for customers, and manage all application consultants- Managed 5+ ERP implementation projects covering finance, sales, procurement, project, and manufacturing modules in manufacturing, engineering, education and servicing industries- Formed and led a new SharePoint Team with 3 new hires and earned 2 new projects from a renowned engineering company and a FMCG company- Managed and completed the first SharePoint project for the renowned engineering company to automate their document achieve and mobile retrieval workflows

Hong Kong, Hk

- Reported to the Microsoft ERP Team Lead- Was responsible for business analysis tasks, including as-is to-be analysis, fit-gap analysis, planning and executing fit-gap actions and change requests, and organizing integration testing, UAT, trial run and parallel run for Dynamics AX (ERP) projects and maintenance services of customers mainly in manufacturing industry

Singapore, Sg

- Reported to the Dynamics AX (ERP) Application Team Lead- Was responsible for business analysis tasks, including as-is to-be analysis, fit-gap analysis, planning and executing fit-gap actions and change requests, organizing integration testing, UAT, trial run and parallel run, and preparing go-live cut-off for Dynamics AX (ERP) projects and maintenance services of customers in manufacturing, engineering, and servicing industries

Kowloon, Hong Kong, Hk

- Reported to the Senior Consultant leading the system training team- Delivered IT training including courses on Windows Server, SQL Server, SharePoint, Office to corporate and government staff

Armonk, New York, Ny, Us

- Reported to a manager from IBM Global Technology Service- Provided maintenance and deployment services of IBM servers to customers

Master Of Business Administration (Mba), Entrepreneurship/Entrepreneurial Studies

Bachelor Of Business Administration (Bba), Information Systems