John Monroe Email & Phone Number

Chevy Chase, Maryland

• Manage Supplier Enablement functions for Ariba/SAP and P2P applications, including testing, implementation, maintenance and on-going operations.
• Accountable for ensuring the successful operation of all electronic interconnections with suppliers including managing and auditing catalog files, routine maintenance and organization of the network, performance.
• Resolve all network related incidents or issues.
• Manage the cXML, Electronic Data Interchange (EDI), online fax and email operation, including researching and resolving issues with users and suppliers.
• Serve as functional and technical expert for this function in the P2P application
• Coordinate acceptance of electronic relationship terms with suppliers.

Prince George's County Public Schools

• Performed installations, provide support, and administer upgrades to all workstations.
• Applied innovative strategies designed to incorporate the use of technology in classrooms. (Mastery Connect, SmartBoards, Polycom)
• Responsible for the acquisition and implementation of educational web applications and software.
• Provide support for network, A/V equipment, printers (Hp/Dell), and software applications.

University Of Maryland Medical Center

• Imaged and configured PCs and laptops using Ghost Imaging software.
• Networked and configured workstations using Active Directory.
• Performed system backups and security encryption software installations on over 1000 laptop and desktop computers at various sites within the University of Maryland Medical System in accordance with HIPAA and HITECH.

Master Of Science (M.S.), Information Systems, 3.6

Master Of Arts (M.A.), Education, 3.8 (Dean’S List Honors)

Bachelor Of Arts (B.A.), Criminal Justice / Sociology, 3.7