John Moore, Ph.D. Email & Phone Number

Ocoee, Fl, Us

Washington, District Of Columbia, Us

The Executive Leadership Council is the preeminent member organization for the development of global executive black leaders. The mission is to increase the number of successful black executives —both domestically and internationally —by adding value to their development, leadership, and philanthropic endeavors throughout the life-cycle of their careers thereby strengthening their companies, organizations, and communities.

Directly reporting into dual CEO's. Responsible for leading an extremely talented team of Vice-Presidents and sr executives across multiple functions to achieve part of a multi-billion dollar sales goal thru multiple sales channels. Also directly responsible for Merchandising, Logistic,Allocations, Store Visual, Creative, Stores Field & Back office Operations. Also part of the Sr Executive team to help transition Reebok from Adidas to SPARC platform and sale of company.

Leadership firm designed with a keen focus on leadership, operations, and people development. During this time, I've been asked to be a keynote speaker at Harvard, Apple, Target, Dollar General, AMEZ General Meeting, Yale, LSU and others.. I'm passionate about showing others how to build PEOPLE and PROFIT simultaneously.

New York, Ny, Us

Chicago, Il, Us

Responsible for leading entire retail field network across North America. I was responsible for 12 VP's and regions producing over $19 billion in sales. I also was responsible for leading the retail store operations support team along with the learning & development/ trainer team. Decrease expenses by $312 M by integrating shared services, creating new labor model, and reducing controllable expenses. Increase sales by 8% YOY in top 100 stores within the organization by reducing non selling skus and increasing hardline sales and big ticket items. Increase selling services and started new leasing services credit program for hardline.

San Diego, California, Us

Recruited to manage the retail services operations for the world’s second largest pet retail company with 1600 plus sites in the U.S. & Mexico. Report to President/CEO with current responsibilities for 1623 retail locations. Provide direct leadership to cross- functional team of senior-level personnel, including 2 Divisional Presidents, 8 Regional Vice Presidents (123 DMs) 1 Vice President of Finance, 1 Vice President of Human Resources, and indirect supervision of 28,103 employees.Full responsibility as executive officer of the comp for $8B annual budget and currently overseeing over 1600 retail store services locations. Responsible for strategic operational plan, company-wide services marketing, CMO/SBU and field operational team. Assessed people, facilities and financial viability; developed business plans for all regions. Responsible for contract negotiations, services vendor operations and compliance. Provided leadership for 1600 units, across two different brands (Petco & Unleashed), producing over $8B in annual sales. Increased top line sales by 41% two years in a row and raised net profit over 39% for two consecutive years. In 2013 and 2014, company hit all time high sales in services. Built and introduced programs that resulted in promotion of 615 store partners to management and 67 field leaders. Opened over 187 new store locations (U.S. and Mexico). Led the acquisition teams for two major businesses (Pooch and Dr. Fosters and Smith’s), working with an executive team of Human Resource, Finance, CEO and Board of Directors. Created new national customer service index and increased customer retention by over 121% .Reduce partner turnover by 61% and increased internal partner promotion by 79%.

Vancouver, Wa, Us

With full responsibility for a $1.8B annual budget, currently overseeing the largest of two business units (US Central Division with 573 locations); and as Chief Operating Officer for International Business unit, overseeing 127 retail locations (700 total). Responsible for site selection, project development, budget management, staffing, and lease negotiation for all new openings. Assessed people, facilities and financial viability; developed business plans for each region. Responsible for contract negotiations, franchise MOA, selection, operations and compliance. Provided leadership for up to 1041 units producing $2.3B, for one year, until the acquisition of Banfield by Mars.

Dallas, Texas, Us

General Manager (1996-1998), Area Director (1998-2001), Regional Manager (2002-2004), Vice President (2005-2007) Provided leadership to 5 Regional Managers and 42 Area Directors; Regional Human Resource Manager, Regional Trainer, Regional Executive Assistant, and Regional Finance Manager. Held full P&L accountability for 342 traditional and franchised restaurants employing over 9200 (franchise and corporate) personnel. Managed a $626M annual budget, including corporate and franchise sales. Led division to earning ‘Significantly Above Target’ scorecard for the first time, exceeding objectives in all key performance indicator categories: Labor, Employee Turnover, Food Costs, Revenue and Profit. Implemented talent pool process that promoted 31 pivotal managers into field ranks. Developed strategic plans that increased compliance scores to 91% (48% gain) for all franchise restaurants. Increased franchise sales 34% YOY. Simultaneously decreased customer complaints 45% and increased staff retention and productivity, both significant in exceeding plan more than $3M for four consecutive years. Cut expenses $6M for brand, while reducing bottom line losses by over 31%. Decreased regional turnover rate from 145% to 21% through employee appreciation, morale improvement, professional development, and retention programs. Opened 102 new locations. Led site selection, R&D teams and lease negotiation.

Doctor Of Philosophy (Ph.D.), Business/Managerial Economics

Master Of Business Administration - Mba, Financial Planning And Services