Works closely with Instructional Designers and Supervisors to assist university faculty and other clients to develop and maintain distance learning courses and materialsAssists in the implementation of FIU Online's Quality Assurance standards and best practices in the creation of assigned distance learning coursesAssists in the implementation of design methods to transform content into instructional sound, interactive learning modules that will aid instructors in assessing the needs of distance learners

Supports university professors and students by developing the assets for courses and creating performance support materials. Follows specific guidelines listed by the Americans with Disabilities Act (ADA) to make classes accessible. Upholds the university’s Student Integrity Policy daily by creating exams such as midterms and finals but never discussing these responsibilities with others. Works with team members by distributing tasks based on technical expertise. Mentors and trains new employees.

Worked on a team of four to create a set of policy recommendations based on a fictional cyber incident. Coached by industry professionals who assisted on research and briefing for judgement on our policy recommendationsBriefed industry professionals on the policy recommendations to solve a crisis

Learned the obstacles of running a business by providing food services and amenities to international hotel guests. Applied discretion to high profile international hotel guests. Provided additional services to Spanish speaking guests.