Cisco Voip Engineer
CurrentLooking for on-site or hybrid opportunities in DFW or remote opportunities nationwide in Enterprise Voice Communications, Cisco Voice, Unified Communications, or Technical Program Management.
Mar 2024 - Present
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John Mossman Email & Phone Number
Cisco VOIP Engineer | UCaaS (CUCM in the Cloud) | System integration |Exploring and integrating new developments in Unified Communications
at
Self Employed
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Role
Cisco VOIP Engineer | UCaaS (CUCM in the Cloud) | System integration |Exploring and integrating new developments in Unified Communications
Location
Dallas-Fort Worth Metroplex, United States
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John Mossman is listed as Cisco VOIP Engineer | UCaaS (CUCM in the Cloud) | System integration |Exploring and integrating new developments in Unified Communications at Self Employed, a with 209837 employees, based in Dallas-Fort Worth Metroplex, United States. AeroLeads shows a matched LinkedIn profile for John Mossman.
John Mossman previously worked as Cisco VOIP Engineer at Self Employed and Voice Design Architect at Bt Group. John Mossman holds Diploma Of Education, Business Administration And Management, General from Thames Valley University.
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Self Employed
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About John Mossman
I’m a Senior Voice Engineer with over 20 years of experience leading enterprise voice network design, implementation, and management. My technical expertise is in working with executive stakeholders to accurately capture design requirements and formulate designs for global enterprise telecommunications networks and applications using Cisco Voice, including IPT, Communications Manager (CUCM), and VoIP, versions 6.2.1 to 12.5.As a team leader, I lead with empathy, investing in relationships, mentoring to advance skills, and accelerating career pathways. I have formal experience as program lead mentoring designer trainees on skills and helping them prepare for Cisco Collaboration certifications.Previously, as a Cisco Voice Network Architect for BT, I rescued a $200M portfolio of global voice services that was fully at risk.Outside of work, I love soccer (AFC Wimbledon Football Club!), gardening, and my basset hounds. One of my biggest passion projects was working with a team to preserve a diesel locomotive. Leveraging my educational background as an electrical engineer, I rewired the locomotive.I’m currently seeking a Voice Architect or Technical Program Manager position with an American company with a great culture, offices around the US, and a mobile workforce. I welcome connection requests and DMs.
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4 roles
John Mossman work experience
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Voice Design Architect
Globalized pharmaceutical company’s dial plan. Provided global remote access via Cisco Expressway across 3 Global CUCM clusters (One being a mega cluster). Increased right first-time designs by 20%+ by introducing team-based quality control and change control processes. Originated a dedicated team to drive Continuous Improvement to streamline design work. Awarded BT’s top performance review classification of “Brilliant” 3 times. Provided engineering input, design, and RFP pricing in collaboration with multi-disciplinary teams. Delivered successful turnarounds and project delivery. Directed technical team of 10 to rebuild a CUCM customer network in production for a multinational company with $100M contract at risk. Lead project for global remote access via Cisco Expressway across 3 CUCM clusters.
Feb 2014 - Jun 2023
Senior Unified Communications Architect
Hand-picked to stabilize CUCM network deployment for global manufacturing business. Led all voice network design and directed a team of 3. Managed operational issues and measured project ROI as part of cost cutting measures. Rebuilt network to best practice configurations. Successfully added offshore offices in India to Dallas CUCM cluster. Upgraded and virtualized CUCM, Unity Connection, CER, IM & Presence. Converted Cisco Unity to Cisco Unity Connection, improving system reliability. Improved Cisco CER to enhance response from emergency teams. Initiated Jabber rollout for all US employees. Launched Single Number Reach.
Feb 2011 - Feb 2014
Cisco Voice Network Architect
Recruited to design, build, maintain, and upgrade the voice network for a nationwide private bank. Led a team of 3. Rebuilt network to best practice configurations. Successfully added offshore offices in India to Dallas CUCM cluster. Upgraded and virtualized CUCM, Unity Connection, CER, IM & Presence. Converted Cisco Unity to Cisco Unity Connection, improving system reliability. Improved Cisco CER to enhance response from emergency teams. Initiated Jabber rollout for all US employees. Launched Single Number Reach.
Sep 2008 - Feb 2011
2 education records
John Mossman education
Diploma Of Education, Business Administration And Management, General
Bachelor'S Degree, Electrical Engineering
FAQ
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What company does John Mossman work for?
John Mossman works for Self Employed.
What is John Mossman's role at Self Employed?
John Mossman is listed as Cisco VOIP Engineer | UCaaS (CUCM in the Cloud) | System integration |Exploring and integrating new developments in Unified Communications at Self Employed.
Where is John Mossman based?
John Mossman is based in Dallas-Fort Worth Metroplex, United States while working with Self Employed.
What companies has John Mossman worked for?
John Mossman has worked for Self Employed, Bt Group, Lennox, and Beal Bank.
How can I contact John Mossman?
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What schools did John Mossman attend?
John Mossman holds Diploma Of Education, Business Administration And Management, General from Thames Valley University.
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