John Motes Email & Phone Number

Pelham, Al

Central Alabama

Disclose potential franchise owners per FTC and State guidelines.Conduct franchise sales. Conduct franchisee training.Provide operational support to franchise owners and clients.Conduct periodic operational inspections within client facilities.Develop and maintain vendor relationships.Conduct specialized training classes for franchisees.Hire, train, coach, develop, mentor and promote employees.Advise and assist executive management in all areas of operations.Create invoices for all services (regular services, specialty services, credit memos, etc…).Manage and control Accounts Receivable and collections.Enter receivables and create deposits.Create and maintain monthly franchisee business summary reports.Solicit for new clients through inside and outside sales.Develop and maintain client relationships.Control expenses and maintain budgets.

Same responsibilities as listed above.

Same responsibilities as listed above.

Investigated allegations of inappropriate behavior, harassment and discrimination. Supervised approximately 1600 employees within 8-10 SuperCenters.Conducted internal/external integrity and criminal investigations and interrogations. Conducted investigations and inquiries into violations of laws, regulations, and security measures. Participated in collaborative efforts with other investigative bodies, (Local, State and Federal Law Enforcement Agencies). Prepared written reports setting forth findings, conclusions, and recommended action. Monitored criminal activities throughout the District/Region for patterns that would warrant additional security measures. Participated in pre-trial and trial proceedings when necessary. Analyzed incident trends and directed corrective actions to be implemented for multiple facilities. Directed discussions and developed strategies to facilitate reduction in asset and accident cost. Planned, executed and managed training on crisis preparedness for multiple facilities including inclusion with local law enforcement agencies. Conducted visits to locations to assess the level of execution of company risk control programs by identifying and evaluating areas of success and opportunity, and provided solutions. Investigated and managed Worker's Compensation and Customer Injury Claims.Managed and directed departmental/divisional initiatives and functions according to company policies and procedure. Hired, trained, coached, mentored, promoted and retained employees.Directed and administered the district asset shrinkage program with tremendous results. Analyzed data, efficiency reports and other information to establish trends, develop strategies, and applied resources to create further efficiency in operations. Obtained and prepared case documentation per legal guidelines for litigation.Managed confidential information and documentation as required by Company, Local, State and Federal Guidelines.

Hired, trained, coached, mentored, promoted , evaluated and maintained employees.Lowered back-stock inventory levels and increased inventory turns.Pushed volume and profit levels up while driving down expense costs.Lowered shrinkage within my areas of responsibility.Followed company sales plans and strategies.Monitored and maintained employee scheduling.Developed and implemented strategies for departmental success.Developed, directed and supported the Risk Management Team in my store.Followed upper-management directives.Assisted other managers to achieve store goals.Successfully ran every area of a $100 Million per year store (including Hardlines, Softlines, Grocery, Front-end & Accounting, and Overnights)

.Trained, directed and motivated a 20-30 person crew, nightly, to accomplish tasks.Received daily direction from the Setup Supervisor and developed plans to achieve goals.Moved out and tore down old counters and merchandise displays to create room for new fixtures.Coordinated moves with daytime-setup supervisors and maintenance personnel.Calculated fixture counts and material needs from blue prints for daily build outs.Completed all tasks safely, on time and within budget.Assisted daytime crews when needed to meet goals.Completed 5 complete store remodels in 5 different states throughout the year.Promoted into the Assistant Manager Training program upon completion of assignment.

Was promoted to Department Manager after receiving my college degree.Was directly responsible for Sporting Goods and Automotive Departments.Exceeded sales goals and drastically lowered inventory back-stock levels.Supervised, coached and mentored employees within my departments.Created and maintained work schedules for all employees within my departments.Followed corporate modular plans and pricing strategies and worked out-of-stocks daily.Created exciting sales displays that drew in customers and boosted sales.Followed upper-management directives.Identified and corrected safety and shrinkage issues within my departments.

Associate Of Arts (Aa), Business Administration And Management, General, Honors

Education record