John Mountain Email & Phone Number

Providence, Rhode Island, United States

State of Rhode IslandAppointed to RI Governor's Coaching CorpsCompany: Platform to Employment RI - The WorkplaceDates Appointed: Oct 2020 – PresentParticipation Duration: presentLocation Rhode Island, United StatesThrough a rigorous, competitive process, appointed on the first-ever cohort of the RI Governor's Coaching Corps. This entity is an intensive program that recognizes the vital role career coaches play in bridging the gap between job seekers and employers, supporting economic growth across the state, and guiding professional advancement for thousands of Rhode Islanders.

Providence, Rhode Island Area

Provide comprehensive case management to program participants who are attempting to overcome barriers to re-employment. Assess, plan and utilize tools and activities while collaborating with business partners to introduce and establish true working relationships. Participants are "Career Ready" identified by their skills and experiences to provide employers with qualified candidates. Develop resumes, identify career paths, assess aptitudes, ensure compatibility with prospective employers, while counseling candidates in career strategies and long-term goals. Ensure the integrity of participants' Marketing Materials, follow up with the progress of their employment, while establishing long-term relationships with current and new employers. Oversee all in-person and virtual classroom training while providing up to date employment information and practices.

Providence, Rhode Island Area

Partner with the WorkPlace to develop strategies for Long-Term Unemployed people to reenter the workforce, achieve and exceed their career goals and rediscover their professional potential. Successfully have placed 83% of participants back to employment along with a 95% retention rate by employers.

Providence, Rhode Island Area

Oversaw for all classroom instruction including presentation and development of Career Team curriculum. Develop additional resources pertaining to each Cohort including Video Instruction, PowerPoint presentations, and Videography of participants pertaining to interviewing techniques, networking, and overcoming obstacles to reengaging and entering the current Workforce.Provide "One on One" instruction and "Ramp Up" sessions for candidates actively interviewing for actual open positions.Accompany candidates at local Job Fairs and Networking events while following up with prospective employers. Assist Community Outreach Manager in follow up on potential job leads, and work in coordination with the WorkPlace Job Coach with feedback and reinforcement of participant's development of resume and cover letters.

Rhode Island

Managed all Marketing and Event Planning while overseeing pricing and expense controls. An upstart growing company that can go out of the box to provide outstanding customer service and customer satisfaction. Gourmet Desserts produced and delivered to your door for the "Perfect Indulgence"!

Rhode Island

Responsible for training all prospective Management candidates identified by Field Management for promotion to supervisory level positions, Trained, instructed, and certified candidates in all aspects of Store Operations, Human Resources, Financial accountability, Information Technology, Merchandising, Inventory control, and Loss prevention.Hired, scheduled, and developed training for all store personnel. Organized, planned, and scheduled all day to day activities to meet business demands. Drove sales and customer service levels while maintaining rigid budgetary constraints. Responsible for all product ordering including seasonal, promotional, and vendor-approved merchandise while maintaining inventory levels consistent within budgetary means. Oversaw all merchandising and product presentations and rotation to ensure maximum sales and profitability. Maintained low employee turnover to reduce training and hiring costs while improving overall customer service experiences.

Rhode Island

Participated in the largest Retail Pharmacy acquisition in Industry history at that time.Responsible for training in the Northeast, Mid-Atlantic, Southeast and Midwest territories. Duties included training all store personnel on Information Technology, policies and procedures, development, customer service and best business practices. Worked with District and Regional Managers as well as Area Vice Presidents to evaluate talent, performance and compliance.Provided support to Field Leadership as they assimilated to the new organization.Operated and directed the third highest volume store in a chain of over five thousand stores at that time. Responsible for the day to day operation of a $26 million store with a staff of 100 employees. Increased sales and profitability by over 10% annually while maintaining a customer satisfaction level in the top 90% of the industry