John Munoz work email
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John Munoz personal email
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John Munoz is a Technical Integration Support.
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Material Handler & Tool Room AttendantWorley Jun 2023 - Feb 2024North Sydney, Nsw, AuReceive & Organize materials for future Worley plant projects. Kept track of tools and equipment using Tool Watch CRM platform. Provide monthly reports of tools and equipment issued by employees to management team. Operated forklift to offload & load tools & materials, or transfer materials to the warehouse. -
Layoff/Position EliminatedCareer Break Feb 2023 - May 2023
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Edi Customer Support SpecialistTruecommerce Dicentral Sep 2018 - Feb 2023Houston, Texas, UsSupport customers via phone, email, or chat to troubleshoot EDI issues, answer questions, and assist with transactions.Conducted online screen share sessions to comprehend and support customers with their specific business requirements.Collaborated with internal teams (Sales, Connections, Mapping & Compliance) to identify opportunities for process improvement and suggesting enhancements to customer's procedures.Underwent internal training with the ERP team to gain proficiency with the Oracle NetSuite ERP solution.Provided training to colleagues on assisting customers with their ERP transactions, ensuring consistent support across the team.Diagnose and resolve customer issues related to EDI transactions, including identifying errors and implementing solutions.Used in house CRM to maintain accurate records of customer interactions, including documenting issues, resolutions, and customer feedback. -
Diservice Bureau SpecialistTruecommerce Dicentral Sep 2017 - Sep 2018Houston, Texas, UsAid customers in generating EDI documents tailored for Dropship and E-commerce enterprises.Provided mentorship and training to onboard new team members, utilizing the latest tools and techniques.Implemented organization within Dicentral’s CRM system to efficiently manage and monitor Service Bureau tickets.Troubleshoot and resolve issues related to EDI document transmission, mapping, and compliance.Provide exceptional customer support by addressing inquiries, resolving issues, and offering guidance on EDI implementation and usage.Flexible to adapt to changes in EDI standards, technology, and customer requirements.Manage multiple EDI projects concurrently, including implementation, testing, and ongoing support.
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Accounts Payable InternshipEnbridge Aug 2015 - May 2016Calgary, Ab, CaEnsured the precision of invoice details and conducted data input within accounting software.Worked closely with various accounting departments to categorize invoices in archived directories.Supported the accounting team by promptly processing invoices slated for same-day dispatch.Participate in month-end closing activities by reconciling accounts payable transactions and preparing reports as required.Support the accounts payable team with any additional tasks or projects as needed to fulfill departmental objectives and organizational goals.
John Munoz Education Details
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Houston Community College
Frequently Asked Questions about John Munoz
What is John Munoz's role at the current company?
John Munoz's current role is Technical Integration Support.
What is John Munoz's email address?
John Munoz's email address is jm****@****ral.com
What is John Munoz's direct phone number?
John Munoz's direct phone number is (281) 480*****
What schools did John Munoz attend?
John Munoz attended Houston Community College.
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