John Muthama Email and Phone Number

Key Responsibilities:Effectively implementing and maintaining resource planning processes.Ensuring accurate deliveries of stocks to all the hospitals , clinics and laboratories all over the UAE.Liaise and coordinating with clearing and forwarding department for all inbound and export shipments.Ensure maintaining accurate stock levels by cycle count and necessary adjustments.Ensuring the competency of the team member’s to make sure that the tasks and duties are carried out accordingly. Conducting employees’ appraisals and organizing training to advance the staff professional development.Route planning to ensure maximum delivery and collection of all the POD’s (Proof of delivery).Tasked with processing documentations including documentation tracking and archiving.Major Accomplishments:Successfully removed all aspects of manual delivery notes and documentation.Remapped the warehouse and created new locations for ease of picking which increased the outbound productivity by 95 %.Eliminated manual invoices which eliminated human errors and rectification of invoices by 80%.

Key Responsibilities:• Effectively implementing and maintaining resource planning processes.• Ensuring accurate deliveries of stocks to the regional Stores and Inter country shipments within the time frame.• Liaise and coordinating with shipping department for required documentation to facilitate export/import of stock through various Middle East border controls.• Ensure maintaining accurate stock levels by following-up with brand team on stock to be written off or claimed via insurance.• Ensuring adequacy of skills and competency with employees to carry out duties assigned to them. • Conducting employee’s appraisals, identifying skills gap and accordingly planning and organizing training to advance the staff professional development.• Conducting daily inspection for maintaining a clean & well-organized Distribution Centre. • Tasked with processing documentations in a timely manner and communicating progress to relevant parties & Line Manager and managing stock takes periodically.Major Accomplishments:• Successfully decreased delivery lead time to stores by 30%.• Instrumental in increasing the volumes for both inbound and outbound by 70%.• Played a key role in increasing the team’s throughput by 50%.• United several warehouse teams and transformed them into one workable unit.• Successfully implemented “all in day’s work” mentality to help the team achieve and complete all tasks in that given day led to improvement of the KPI rate by 10%.• Successfully migrated a brand successfully to a new facility without inhibiting productivity.

Key Responsibilities:• Responsible for consultative selling of internet business and home solutions to the client. • Involved in analysis of the customer needs and producing sales forecast.• Ensuring adequacy of available sales support to meet the specific customer’s specification.• Responsible for preparing proposals, customer evaluation and organizing meetings with key decisions makers.• Key person for building and improving client relationships to achieve the business expansion.• Formulating the terms and conditions of the service and handling all quotations. Major Accomplishments:• Successfully tapped into the SME markets which lead to increase of sales by 50%.• Reduced the timeframe of installations and processing of new clients by 25%.• Played a key role in increasing the team’s teamwork by creating a system whereby all meetings had to be done by 2 managers instead of 1.

Key Responsibilities:• Responsible for assigning the day’s activities to the team and ensuring timely deliveries to the customers.• Maintaining proper records of goods received from local suppliers and international suppliers.• Managing sale of computer accessories, printers, routers, LCD screens and projectors.• Planning, organizing and controlling all store operations and distribution of products.• Responsible for listing and arranging all financial records, and dispatch staff to assist customers with configurations.• Planning and organizing continuous on the job training for enhancing operational effectiveness.Major Accomplishments: • Consolidated shipments to clients and reduced fleet expenditure by 20%. • Created a ticketing system that keeps track of all customer request and orders and provides a status report for progress and closing of the same. • Implemented employee of the month and year initiatives that lead to increase of staff morale and better team work. • Increased the capacity of the store by 40% utilizing space that was currently not utilized.• Initiated a team building events which lead to greater team work.