Provide input into the development of the pricing strategy to achieve a desired company indices within set pricing budget.Develop the sales budget for the Category to ensure the timely allocation of resources required for successful implementation of the sales strategyObserve the regulations both internal and external, especially those that relate to the assigned category to ensure zero compliance risk exposure to the organization.Contribute to the development and implementations of the category marketing strategy, to ensure compliance with the category Planogram, successful promotional campaigns.Develop sales reports as per the organization sales reporting templates to ensure timely submissions of quality reports that influence decision making.Attend to escalated complex customer complains & operational issues in a manner that aligns with the organizational customer promiseUndertake competitor research activities to garner data that will influence the competitiveness of the organization sales strategyAssist with managing the product life journey process from listing to delisting to ensure delivery against customer expectations.Actively communicate key changes in processes and initiatives that touch on customers, to ensure all orders are delivered as plan.Advocate for consumer protection rights to ensure the organizations policies, processes and procedures are cognizant of the customer reality.

Provide input and contributions to development of effective Category Management strategies such as Pricing, Promotion, space management among others.Develop new/updated store layout and facilitate in their implementations.Attend to escalated complex customer complains & operational issues in a manner that aligns with the organizational customer promiseCoordinate and facilitate new store opening through expediating timely products ordering, on-shelf placement, price tags inputs among other activities.Undertake frequent categories reviews with aim of identifying products gaps in similar store clusters with aim of customer satisfaction and sales uplift.

Coordinate and supervise the products receiving area to ensure all the organizations Standard Operating Procedures are strictly adhered to.Facilitate receiving of products at the store level for resale purposes.Cross-check LPO and Delivery Note/Invoice to ensure they bear the same reference number before proceeding to receive the GoodsCross-check Prices/Quantity in both LPO and Delivery Note to ensure they tally before proceeding to receive the GoodsEnsure the receiving area is kept neat and tidy all the timesEnsure accurate dispatch of Goods meant for return to the Suppliers and subsequent documentations of the same for accurate Inventory management practice.Ensuring that all goods received have been ferried from the receiving bay to the correct storage area.

Ensure the shopping floor is kept clean and neat all times.Ensuring that merchandize are replenished at all the times to enhance products on-shelf availabilityEnsuring that all the products on the shelf are in selling conditions and well dusted.Ensuring the highest level of customer service in line with the organization policiesAttending to all customer complains and operational issues in a manner that aligns with organizational customer promise.Report on matters of indiscipline and misconduct by staffs at the store level.Ensuring that the daily register is timely marked by all the staffs.Planning and facilitating staffs off-duties and annual leave in a manner that ensure all store operations are not crippled.

Undertake floor cleaning activities to ensure that the store is kept neat and tidy all the times.Ensuring all the items in the store catalogue within my categories are all ordered for timely to ensure products availability all the time.Ensure that the products on-shelf availability is kept above 95% at all the time.Attend to customers at the store, guiding them to the right aisles to find products, explaining the offers and promos running at the store as well as handling their complaints.Undertaking price changes upon communications from the Price change Department.Undertaking Bi-weekly thorough store cleanliness capturing all the corners of the store