Data Center Engineer
Alpharetta, Ga
Efficiently led the workflow process for hardware asset installations, decommissions, and structured cabling using MS Office applications and SharePoint, ensuring capital projects were executed within budget, on schedule, and met quality standards.Managed security operations vendor of critical facility, encompassing car gate access, biometric readers for internal, and external building doors, camera surveillance, and emergency/on-call protocols. Additionally, administered the process for granting temporary access, as well as the coordination of online training and testing required for obtaining permanent access.Skillfully employed a range of 3rd party applications, including a Building Automation System (BAS), Metasys; BTECH, for battery monitoring of six redundant UPS systems; and EcoStruxure, by Schneider Electric, for operation of 12 high-volume rooftop air units. These allowed efficient data collection, metering, status monitoring, and alarm handling of critical infrastructure.Managed vendor relations for various project phases, encompassing deployment, remote troubleshooting, quality assurance, inventory management, and the asset recovery process.Oversaw an in-house SQL-based tool, responsible for functions such as hardware tracking, physical connectivity, query generation, and script automation. This was integrated with a customer-accessible web portal, serving as a reliable reference point.Innovated an automated inventory management system featuring an email reminder function for customers with long-term stored equipment, significantly improving inventory efficiency and customer communication.Authored and maintained comprehensive technical procedures and operational documentation, covering areas like project deployment, inventory management, and on-call protocols.Deployed a process via SharePoint for the management of quotes and orders related to facility infrastructure, enhancing operational effectiveness and internal coordination.