John Nickerson Email & Phone Number

United States

United States

Boston, Ma, Us

Boston, Ma, Us

• Successfully delivered the new Huron Conflict of Interest solution from a functional and QA perspective, completing configuration, overseeing testing, and completing transition to operations. Worked with BU internal research clients and external vendor Huron to deliver all the BU research community’s requirements and functionality.• Managing the IACUC, AOPS, and COI Huron research applications from an IT perspective, supporting the Research Compliance and Conflict of Interest offices, as well as various research teams.• Leading the upgrade of IACUC and AOPS applications and overseeing the QA and UAT testing efforts.• Managing the Kuali Research system for BU’s Office of Sponsored Programs. Work with BU’s developers and solutions architects to deliver solutions and enhancements for BU’s researchers.• Actively working on the planning and implementation of several additional Huron applications.

Boston, Ma, Us

• Successfully delivered the new Huron Animal Operations solution from a functional and QA perspective. Worked with BU internal research clients and Huron to deliver all BU research community’s requirements and functionality.• Support BU’s Office of Research Compliance and research teams with their daily use of Huron’s AOPS and IACUC products. Work with Huron to deliver solutions to issues and implement enhancements.• Support BU’s Office of Sponsored Programs with using the Kuali Research system. Work with BU’s developers and solutions architects to deliver solutions for our Kuali users.

Framingham, Ma, Us

Accomplishments:• Drove the integration of newly acquired company Essendant’s systems into Staples own systems.• Led the upgrade of Staples transportation packing tracking system.• Completed SAFe Product Owner Certification Course and successfully passed the SAFe Product Owner exam. • A key team member of an organization which successfully transitioned to Agile and SAFe principles, and vastly improved processes from quarter to quarter throughout the year.• Successfully delivered the first phase of a Modernization Program to upgrade various order and warehouse management systems.• Led the QA function for a Canadian shipping carriers project adding new carriers, which included learning a new functional area of the business.Responsibilities:• Work with business stakeholders to elicit business requirements.• Create clearly defined stories and tasks for deliverables for each sprint.• Collaborate with the Scrum Master to maintain and refine the backlog.• Actively participate in PI Planning, daily standups, retrospectives, backlog refinement.• Lead and manage projects and initiatives for North American Delivery Supply Chain, often as the Product Owner, communicating with business stakeholders to create test plans and testing activities for each Agile sprint.• Contribute towards the design of automated testing. Monitor testing progress, provide status updates and escalate issues.• Create test data for manual and automated testing when necessary to fulfill specific scenarios; execute tests.

Framingham, Ma, Us

• Plans necessary testing for the functional requirements for any project impacting supply chain systems.• Works with Product Owner and Development team to define testing activities for each Sprint.• Executes test plan using a manual testing process. • Contributes towards the design of the automated testing and may update testing scripts. • Ensures the manual and automated testing are complete and accurate and provides sign off on release. • Confirms configuration changes necessary due to system functionality updates and monitors as roll out to FCs are performed• Create and maintain manual and automated test plans, test data and test automation• Collaborate with other QM teams in the Staples organization• Assist with maintenance efforts for current automation based upon upcoming projects/releases.• Creates test data for manual and automated testing when necessary to fulfill specific scenarios• Monitors testing progress, provides status updates, and escalates issues to project management and other project participants regarding testing efforts• Documents, reproduces, and retests defects• Reviews requirements using software quality principles, business systems knowledge and/or previous testing experience• Develop a broad and in-depth knowledge of Staples business processes and system environment• Help QA automation Engineer in building automation framework by providing complete manual tests cases which needs to be included in Automated testing.• Track QA metrics for all the projects and reporting them to appropriate users.

Framingham, Ma, Us

- Provide support for North American Delivery Supply Chain projects - Define test scenarios and expected results- Perform testing to meet project milestones and ensure any and all defects are accounted for and communicated to proper group for resolution- Analyze outcome data in reference to project requirements- Manage test plans, ensuring proper time allotment and resource allocation

Boston, Ma, Us

Accomplishments:QA testing for various business applications, including a Wordpress project and browser tests for search functionalityUnderstanding of and participation in the QA process within a large IT Applications organizationResponsibilities:Creation of test cases and test suites, formatting of test case data for loading into HP Quality Center for SAP HCMCreation of tickets to report bugs using Trac

Lexington, Ma, Us

Accomplishments:Completed Vendor Rate Analyst training, established business relationships with vendors as well as iBasis team membersResponsibilities:Enter and analyze rates for providers on a daily basisAssign codes to providers to determine status of routingResearch and analyze vendor rate and modification notices prior to uploading into the systemResearch and reconcile vendor accounts for rate or code discrepanciesInteract closely with multiple groups and vendors on a daily basis

Accomplishments:Audited the Philips Medical Systems intranet, created an audit process which was leveraged by other Philips business units to clean-up their intranet environmentsResponsibilities:Perform an audit of the Philips Medical Systems intranet, which consisted of 1,000+ individual sitesUsing Excel, recorded site IP address, URL, owner, path from home page to site, site descriptionUpon completion of the internship, created a PowerPoint presentation of intranet audit process

Bachelor Of Science Degree, Business Management

Education record