John Nicklas Email & Phone Number

• Create and present budgets/proposals/service agreements to clients of RCIT.
• Manage a portfolio of projects to be accomplished by teams within RCIT and vendors.
• Work with departments to create solutions that will improve their line of business needs.
• Create and present Form 11 policies to be approved by the Board of Supervisors.
• Consult with clients of RCIT to design, plan, implement and support their organization infrastructure.
• Supervise and provide assistance to technical staff by providing mentoring on an ongoing basis.

• Consult with management to recommend business process and procedure improvements.
• Team leader in managing the organization’s Microsoft AD and SCCM domain infrastructure.
• Design and manage department’s virtualization infrastructure that operates VMware technology.
• Help to provide oversite in the department’s IT related projects.
• Supervise and provide assistance to technical staff by providing mentoring on an ongoing basis.
• Provide support for organization Microsoft and Oracle database servers.

Riverside County

• Team leader in deploying and managing Microsoft Server 2008 R2 domains.
• Team leader for planning and implementing of Windows 7 in our department and customer sites.
• Team leader in providing direction for IT User Support Technicians at our central office.
• Deploying and management of virtualization technology VMware ESXi and Microsoft Hyper-V.
• Deployment of SCCM 2007 for Microsoft Forefront 2010 and software deployment.
• Deploy/Maintenance/Train staff to operate Work Force Development Mobile Command Center.

Riverside

• Help organizations impliment virtualization technology VMware vSphere and Microsoft Hyper-V
• Work with clients to design, plan, implement and support their organization network
• Perform LAN and WAN configuration, desktop support, server monitoring, storage management, account security maintenance and disaster recovery planning.
• Deploy and maintain Microsoft Small Business Server 2008/2011
• Deploy Server 2008 R2 to provide multiple roles, database server, storage server & terminal server.
• Ensure each company maintains a disaster recovery plan that is tested on a semi-annual basis.

Grand Terrance

• Provide a leadership role in managing the organization information technology.
• Review and recommend changes to the organization business processes to increase efficiency.
• Work with management team to set policies for providing customer service in the organization.
• Develop in-house warehouse management system built on Classic ASP, JavaScript, and MSSQL.
• Develop websites using Classic ASP and PHP for internet/intranet to help increase productivity.
• Provide support for Microsoft product line that includes Applications, Desktop OS and Server OS.

Colton, CA

• Consult with customers in planning the deployment of the following technology to customers: Microsoft software, Cisco routers and switches, Lucent VOIP gateways and Excel VOIP gateways product lines.
• Provide leadership in designing and support for organization’s multi-homed backbone network running Cisco routers.
• Coordination with Telco on installing and troubleshooting T1 and DS3 circuits.
• Provide support to customers that co-located at the organization’s data centers.
• Work with clients to design, deploy and support their hosted website solutions.
• Work with management in preparing customer service agreement.