Director, Carrier Services
Current
Jul 2022 - Present
AeroLeads people directory · profile
John Niles Email & Phone Number
Director, Carrier Services
at
New Horizon Communications
1 work email found
@nhcgrp.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Director, Carrier Services
Location
Fairport, New York, United States
Company size
Who is John Niles? Overview
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Quick answer
John Niles is listed as Director, Carrier Services at New Horizon Communications, a company with 433 employees, based in Fairport, New York, United States. AeroLeads shows a work email signal at nhcgrp.com and a matched LinkedIn profile for John Niles.
John Niles previously worked as Manager of Operations at New Horizon Comunications and Manager - Carrier Solutions at Windstream Communications. John Niles holds Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General from Medaille University.
Company email context
Email format at New Horizon Communications
This section adds company-level context without repeating John Niles's masked contact details.
{first_initial}{last}@nhcgrp.com
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AeroLeads found 1 current-domain work email signal for John Niles. Compare company email patterns before reaching out.
Profile bio
About John Niles
A highly dedicated and results-oriented sales support professional specializing in the telecommunications industry, with an extensive record of experience in wholesale resale, order processing, customer communications, carrier account management, contract negotiations, invoicing, customer support, and project management. Leverages strong organizational, communication, and interpersonal skills to collaborate with cross-functional teams and interface effectively with diverse customers at all organizational levels. A highly adaptable and resourceful problem solver who supports sales, service, and technical teams in achieving new business opportunities.
Listed skills include Co Location, Managed Services, Telephony, Sip Trunking, and 26 others.
Current workplace
John Niles's current company
Company context helps verify the profile and gives searchers a useful next step.
New Horizon Communications
7 roles
John Niles work experience
A career timeline built from the work history available for this profile.
Manager Of Operations
New Horizon Comunications
Feb 2017 - Jul 2022
Manager - Carrier Solutions
Managed a team of Order Processors, Project Coordinators and Provisioners who support and work orders for Windstreams Carrier Resale customer base. Assist team with training needs, support with customer escalations, workload management and prioritization for all duties they perform. Review reporting daily to ensure orders are on track and will turn up and.
Jan 2014 - Feb 2017
Carrier Account Manager
Generated additional business opportunities through growth and retention of assigned base of customers. Contacted customers via phone, email, and in-person to uncover issues and opportunities while educating them on new products and features to help grow business. Responded to customer inquiries, resolved and escalated trouble tickets, and processed.
May 2003 - Dec 2013
Translations Engineer
Oversaw building orders in Boston Lucent 5ESS switch. Prepared and supported customer line and trunk translations into Lucent 5ESS switch. Tested and turned up customer orders. Conducted periodic interfacing with other internal departments on problem resolution.
May 2002 - May 2003
Order Processor
Built accurate new orders into Metesolve system. Increased familiarity with various company products and ordering requirements. Communicated any ordering issues back with sales rep to meet required customer timelines. Ensured proper setup of accounts in billing platform.
Aug 2001 - May 2002
Usmc
Oversaw conduct and behavior of platoon. Operated and maintained amphibious assault vehicles. Ensured upkeep of weapons located in armory. Managed and cared for various military radios. Earned good conduct medal, national defense medal, armed forces service medal, NATO medal, sea service deployment ribbon, rifle expert badge, and pistol marksman badge..
Oct 1995 - Oct 1999
Team & coworkers
Colleagues at New Horizon Communications
Other employees you can reach at nhcgrp.com. View company contacts for 433 employees →
MA
Maqsood Ahmad
Colleague at New Horizon CommunicationsLahore District, Punjab, Pakistan, Pakistan
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KK
Kamona Kayemba
Colleague at New Horizon CommunicationsLawrenceville, Georgia, United States, United States
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JC
Jonnycab Cab
Colleague at New Horizon CommunicationsGreater Sydney Area, Australia
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NM
Nathaniel Milbery
Colleague at New Horizon CommunicationsHudson, Massachusetts, United States, United States
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LT
Lucinda Threats
Colleague at New Horizon CommunicationsCuthbert, Georgia, United States, United States
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LF
Laura Fletcher
Colleague at New Horizon CommunicationsMacedonia, Ohio, United States, United States
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PP
Paul Poirier
Colleague at New Horizon CommunicationsRochester, New York Metropolitan Area, United States
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MS
Maria Shiela Ola
Colleague at New Horizon CommunicationsPhilippines, Philippines
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MT
Matthew Taylor
Colleague at New Horizon CommunicationsCharlotte Metro, United States
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SS
Surendra Singh
Colleague at New Horizon CommunicationsIceland, Iceland
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Maqsood Ahmad
Colleague at New Horizon CommunicationsLahore District, Punjab, Pakistan, Pakistan
View →
KK
Kamona Kayemba
Colleague at New Horizon CommunicationsLawrenceville, Georgia, United States, United States
View →
JC
Jonnycab Cab
Colleague at New Horizon CommunicationsGreater Sydney Area, Australia
View →
NM
Nathaniel Milbery
Colleague at New Horizon CommunicationsHudson, Massachusetts, United States, United States
View →
LT
Lucinda Threats
Colleague at New Horizon CommunicationsCuthbert, Georgia, United States, United States
View →
LF
Laura Fletcher
Colleague at New Horizon CommunicationsMacedonia, Ohio, United States, United States
View →
PP
Paul Poirier
Colleague at New Horizon CommunicationsRochester, New York Metropolitan Area, United States
View →
MS
Maria Shiela Ola
Colleague at New Horizon CommunicationsPhilippines, Philippines
View →
MT
Matthew Taylor
Colleague at New Horizon CommunicationsCharlotte Metro, United States
View →
SS
Surendra Singh
Colleague at New Horizon CommunicationsIceland, Iceland
View →
2 education records
John Niles education
Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General
Bachelor Of Business Administration, Business, Management And Marketing
FAQ
Frequently asked questions about John Niles
Quick answers generated from the profile data available on this page.
What company does John Niles work for?
John Niles works for New Horizon Communications.
What is John Niles's role at New Horizon Communications?
John Niles is listed as Director, Carrier Services at New Horizon Communications.
What is John Niles's email address?
AeroLeads has found 1 work email signal at @nhcgrp.com for John Niles at New Horizon Communications.
Where is John Niles based?
John Niles is based in Fairport, New York, United States while working with New Horizon Communications.
What companies has John Niles worked for?
John Niles has worked for New Horizon Communications, New Horizon Comunications, Windstream Communications, Paetec Communication, and United States Marine Corps.
Who are John Niles's colleagues at New Horizon Communications?
John Niles's colleagues at New Horizon Communications include Maqsood Ahmad, Kamona Kayemba, Jonnycab Cab, Nathaniel Milbery, and Lucinda Threats.
How can I contact John Niles?
You can use AeroLeads to view verified contact signals for John Niles at New Horizon Communications, including work email, phone, and LinkedIn data when available.
What schools did John Niles attend?
John Niles holds Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General from Medaille University.
What skills is John Niles known for?
John Niles is listed with skills including Co Location, Managed Services, Telephony, Sip Trunking, Mpls, Voip, Ip, and T1.
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