•Collaborated with Senior M&E Officer to analyse data, create data exports and dashboards, and identify insights that drove a 25% increase in acquisition rate of new beneficiaries.•Support the Senior M&E officer in preparing M&E monthly, quarterly, semi-annual and annual reports for the management team and the donor, and on-time.• Tracked data quality metrics and produced weekly reports to management, highlighting areas for improvement and reducing data-related issues by 25%.•Streamlined project indicator dashboards by identifying and incorporating key metrics; advanced data visualisation and communication with stakeholders, leading to 30% reduction in meetings.

•Conducted regular data audits to ensure data accuracy and completeness, and collaborated with cross-functional teams to identify and resolve data discrepancies; expanded data accuracy by 20% and reduced data inconsistencies by 40%. •Conduct data analysis and provide inputs, information and statistics for monthly, quarterly, annual and/or other reports to the LEAP team, as instructed by the LEAP operations manager.•Steered a comprehensive analysis of the design of the data processes and systems for the LEAP programme; proposed and fronted the implementation of a new data management system that decreased data processing errors by 50%.

•Designed and rendered 20+ custom reports and 5+ dashboards in Excel; i visibility into key business metrics and lessened time spent on manual data analysis by 60%.•Spearheaded the implementation of new NetSuite functionality to streamline financial reporting; saved 10+ hours of manual work per week and enriched accuracy of financial reports by 15%.•Headed cross-functional teams to design and build a procure-to-pay system; streamlined purchasing workflow and lowered processing time by 50%, saving 40+ hours per week.

•Optimized the recovery fleet schedule to improve customer satisfaction by creating a real-time tracking system and reducing wait times by 50% on average.•Coordinated with regional dealership managers to ensure compliance with Porsche warranty policies and procedures; performed 50+ on-site visits and offered training sessions on claim processing and documentation, resulting in a 40% reduction in claim rejection rates.•Developed and implemented data cleaning protocols that standardised data entry and improved data accuracy by 30%; produced quarterly reports on data quality and recommended ways to improve data management processes.

•As QMS internal auditor, audited organisational processes and goods and services to ensure compliance with ISO 9001:2008 standards; recommended and implemented changes which fueled team efficiency by 30% and freed 25 hours per week.