In my role as an IT Project Manager at Defense Information Systems Agency, I developed project plans for network infrastructure and cloud-based M365 products, led tech exchange meetings, and conducted site visits for mobile platforms. Daily duties supported operational, high security environments that demanded extensive risk assessments and stringent timelines. I also identified process deficiencies and gaps, provided executive briefings and after action reports.

• Provided 24x7 DISN support to USSTRATCOM, coordinating troubleshooting and elevating situational awareness among stakeholders and executives.• Created SOPs for Battle Watch position, outage tracker, and Operations Brief for DISA STRATCOM.• Initiated Cybersecurity attack assessments, impact assessments, and root cause analysis of network incidents.

In my role as a Network Administrator at Peraton, I provided 24x7 network support, led change management programs for vulnerability assessments, and troubleshooted and configured over 200 switches, routers, servers, and domain controllers. My skills and capability was recognized with a promotion from Tier II to Tier III Administer in only 8 months.• Firewall, SIEM, and ICAM administrator; maintained whitelists, ACLs, and user accounts.• Led change management program to assess vulnerabilities and perform software updates and patches.• Troubleshot and configured over 200 switches, routers, servers, and domain controllers across multiple enclaves.

In my role as the Information Technology Department Manager at the US Navy in Oak Harbor, Washington, I led a team of over 30 professionals in providing essential technical support to multiple organizations. I coordinated last-half-mile support, supervised system installations, and ensured command preparedness for inspections. Additionally, I managed day-to-day operations, conducted performance reviews, and handled personnel onboarding and offboarding.• Node Site Coordinator for three nodes at two separate locations. Decommissioned an IDNX Promina 300 with 36 circuits while transferring services to the new MPLS node.• Supervised the installation of new mission systems and ran daily status briefings on the progress. Compiled and provided a lessons learned briefing at the end of the installation. Created a training course for Red Hat Linux to qualify all users on the new server.

• Led a team of 15 network engineers in the operation and technical support of 12 large multiple customer nodes and backbone routers for the Far East region.• As Circuit Actions Lead, commissioned and decommissioned 4 DISA nodes and oversaw or personally completed 72 circuit cutovers and installations.• Managed departmental response and required actions to commission a new secure redundant path through base communication equipment.• First qualified and designated Node Site Coordinator in the Command’s history. Created Circuit History Files for each of the 353 DoDIN circuits transiting the commands eight nodes.• Led a team of 5 sailors in the verification of 2,200 critical infrastructure documents and the update of 34 publications resulting in "Best Tech Control Facility in Japan" during a DISA Performance Evaluation in 2017.