John Nolan Iv Email & Phone Number

Store Support Specialist LIDL- Arlington VA 2022-CurrentMember of HQ Store Support- Part of 5-person team tasked with maintaining all store functions in USA, supporting over 200 stores software, hardware, installations and maintenance.Windows Server 2012- Use Windows server to manage and access data between stores, HQ, and warehouses, configure registers, printers, Self-checkouts, label printers etc.Software distribution- Configured hardware for stores and manages software using CA DSM Explorer-Shareware to distribute software to Store devices. -Store manager computer, MAT Training terminals, all registers, price checkers, and other devicesComplete ERP Migration-Ran Hypercare for 3 months on Migration Moving from Elwis system to WAWIOn-Call Duty-Responsible for on call escalations from stores, district managers, store managers and Higher managementMobile Support- Supported store roll-out of mobile office introducing Soti-Zebra devices in store. Win10 Migration-Supported 200 store upgrade from Windows 7 to Windows 10 operation on Registers

Newark, Delaware, United States

•Expertly trained bartenders, managed inventory, and introduced new drinks to the menu and mixology methods to the staff•Engaged a new customer base by creating new and exciting drinks in an already crowded Newark bar scene

•Swiftly promoted to head bartender; Created a new bar menu for the restaurant; Ran takeout section.•Promoted a team environment that engaged staff in new ways for promoting the bar and restaurant

Comptia A+ Certification

Activities and Societies: Excelled within an intensive 360+ hour training program that builds relevant and immediately applicable IT.

Education record