John Nyagi, Prince2, Itil, Drce, Mcitp, Sccm Email & Phone Number

Nairobi, Kenya

Align ICT strategy with the company’s overall strategy, identifying business ICT needs and formulating initiatives to meet those needs. Document and articulate ICT strategy to business leadership and provide periodic progress updates. Drive ICT projects from conception to completion using PRINCE2 methodologies and ensure they are aligned with ICT strategy. Ensure relevant processes are followed for all system or process changes and proper documentation is created, including the use of global… Show more Align ICT strategy with the company’s overall strategy, identifying business ICT needs and formulating initiatives to meet those needs. Document and articulate ICT strategy to business leadership and provide periodic progress updates. Drive ICT projects from conception to completion using PRINCE2 methodologies and ensure they are aligned with ICT strategy. Ensure relevant processes are followed for all system or process changes and proper documentation is created, including the use of global and local helpdesk policies, and liaise with appropriate contacts. Develop annual budgets for projects as well as day-to-day department activities based on approved strategies and plans. Provide technical guidance to the ICT team for challenges and enhancements.● Managed a wide area network redesign of the company’s East Africa firms’ network. ● Lead to a team to design an MPLS link and a centralized breakout point for company global traffic and internet for KPMG Kenya, Uganda, Tanzania, and Rwanda. ● Coordinated a project to design and implement a business continuity plan and disaster recovery plan for the four countries to increase system stability by a projected 40%.● Directed a project to develop a mobile phone app to capture phone, SMS, and data usage of company-issued SIM cards, allowing users to recharge costs Show less

Nairobi, Kenya

Managed daily operations of company servers and network equipment by monitoring system performance, reviewing configurations, and deploying security patches. Developed annual strategy for the ICT department and pushed the agenda to completion. Ensured the ICT budget for the financial year was utilized appropriately. Provided leadership in planning and implementation of projects for ICT operations and enterprise systems. Established policies, guidelines, and methodologies for installation and… Show more Managed daily operations of company servers and network equipment by monitoring system performance, reviewing configurations, and deploying security patches. Developed annual strategy for the ICT department and pushed the agenda to completion. Ensured the ICT budget for the financial year was utilized appropriately. Provided leadership in planning and implementation of projects for ICT operations and enterprise systems. Established policies, guidelines, and methodologies for installation and management of operating systems, disk arrays, fiber channel switches, and backup libraries to ensure maximum system up-time.● Served as the key ICT contact for an HR management system implementation in Kenya that siginifcantly increased HR efficiency● Managed a telecommunications project that increased the capacity of the private automatic branch exchange and saved replacement costs.● Directed the installation, configuration, and commissioning of a new printing solution for Kenya to reduce printing costs while delivering a more efficient print billing solution.● Implemented the wireless network for the Rwanda office, enabling wireless connectivity for staff members as well as guest users.● Executed an SSL VPN (token-less) solution for KPMG Kenya staff members, thereby increasing efficiency for remote workers.● Supervised ICT staff members, ensuring all staff were effective and motivated, and contributed to ICT strategy. Show less

Bachelor Of Science, Computer Science

Courses: Project Management, Systems Design and Modelling, Java Programming, Networks and Data Communications, Network Analysis.

Mcitp: Server Administrator And System Center 2012 Configuration Manager (Sccm)

Prince2® 2017, Itil® - It Infrastructure Library, Comptia Security+, Comptia Network+, Comptia A+

International Baccalaureate®