John O'Shea (Josh) Email & Phone Number

Auckland, New Zealand

Proud to be working as part of an excellent team at New Zealand Defence Force

Auckland, New Zealand

Senior architect specialising in cloud, security, network, voice and data communications in both commercial and government sectors, and working with a diverse variety of infrastructure and networking products to provide creative and innovative solutions for our customers.Architecture, design and build. Project Management (Prince2, Agile, Kanban and SaFE). Sales and pre-sales. Collaborative working is my norm.Established in 2008, OSS Group is one of New Zealand’s leading IT companies, with capabilities from strategic planning and investment decisions, improving marketing and customer insights, successfully managing projects and programmes, through to reliable operations of applications, services and platforms. OSS Group companies service an enviable client list spanning agritech and biotech, broadcasting, construction and engineering, distribution, energy, entertainment, IT, manufacturing, telco, tertiary education, transport and tourism, government, health and charities. Read more at www.oss-group.co.nz

Whangerai

Key Responsibilities: Improve Service Levels such that maximum value is derived from investment; improve service metrics and stability. Lead and focus the team for continuous improvement.Deploy Cloud solutions where beneficial. Motivate other teams to cover off all dependencies to enable cloud take-up. Improve Vendor Relations to drive for a win/win in all vendor engagements. Develop Architecture and strategy to motivate the business to sign off the budget. Influence people to get ideas into reality; service improvement and alignment with business cadence. Key Achievements: Storage Improvement; Working with HPE, I managed the upgrades; the SAN is back into good condition. Upgraded core ESX servers; the new servers scaled for the planned future loads.Improved security; Cisco NGFW and Email Laundry to increase the security profile. Road map and Architecture. Win a substantial budget to update the estate.Lead the team to focus on key outcomes to improved service desk metrics and up time.

Auckland, New Zealand

Key Responsibilities:Build and drive the in-house Network Team forward; Support and develop skills in the team helping each member to be the best version of themselves they can, realizing their full potential for the benefit of the company. Drive the Continuous Improvement pipeline, using the Agile, Kan-ban and SaFE methodologies we supported architecture that moved towards cloud first and deployed an early hybrid cloud solution. Develop and optimize ICT processes: adding agility to incident processes and problem management. Improving change management and ensuring that ITIL and Agile processing is used to manage the estate. Achievements:In sourced the Network team and ensured that new staff had broadcast experience; this led the way forward such that Technology ICT started to become a trusted advisory rather than a cost center kept at arm's length. This substantially reduced costs and delivered direct benefit in the move towards OTT service provision and the resulting big data analytics potential.Formalized the design ethic in SKY TV; bringing uniformity to the network design process, ensuring stakeholder involvement and architectural alignment to produce rapid, accurate and informed design in time for customer and architect reviews.

Auckland, New Zealand

Help to develop the architecture and prepare Sky TV for the future focusing on agility, security and resilience.Collaborate closely with PMO and lines of business teams to develop a relationship were all solutions are fit for purpose and meet operational needs at a reasonable cost. Key Achievements:Used the latest technology to deliver the Sochi and Reo Olympic games; the company was used to spending in excess of $150K on a traditional WAN to deliver the games content. I introduced Citrix SD-WAN which removed latency issues and added considerable stability at far reduced costs. This was a ‘hearts and minds’ challenge at all levels and required excellent vendor relationship management. Delivered Milano project to refresh set top boxes and fit a new broadcast headend; this needed good project management within my team of 8 engineers, architectural sympathy and teamwork to get this $110M project designed and implemented. Working with the vendor and many internal SKY TV teams, we got this across the line on time and within budget expectation. Designed and built most of the new OTT platforms at SKY TV; Used Cisco and Citrix skills to build out Neon, new SkyGo, Fan Pass and other OTT systems and sub-systems including Oracle IDM, we also retired old and insecure products such as Igloo.

Letchworth

Key Responsibilities Pre-Sales specialist products; Technical Sales, assisting the Sales team to penetrate the above markets to 70%. Technical Consulting; delivering benefit by advising public bodies of the best practice and capabilities in the industries. Participation in Consortia, delivering large public projects and way-markers for progress Team Leadership, growing the junior technicians to consultancy, steering the consultants and keeping Sales on track. Aiding the development of products collecting and feeding back Customer desires and concerns. Actively consulting with customer steering teams to guide future thinking of specialist products including services and rules for their use. Key Achievements: Pre-Sales Technical; Increased revenue for the company in excess of forecasts, to 18 million pounds sterling per year in service alone and another 32 million pounds sterling in hardware, software and licenses. Consultation on UK Prime Encryption; The PRIME encryption standard was implemented to standardize network encryption devices used by UK Government to protect its communications. This standardization ensures the inter-operability of multiple competing products, allowing government departments to create secure networks solutions dynamically using a range of vendor’s products. I was active in the consultancy and design phases of this standard. Consultancy on Virtualization to reduce government use of data centers; This was a consortium of companies inputting resources such as myself to report to Central Government on financial benefits around reducing their data center footprint.Consultation to properly protect data in flight and data at rest on the Police and Criminal Justice Network (CJX) This was a collaboration with vendor who held the contract for the service. Consultation on Military projects; We supplied services and equipment to secure communications between Military services, operational units and equipment.

Unix, Cisco, Security, Consulting, Installations Management and Service Delivery

Installed Unix systems and networks