John Odette Email and Phone Number
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I'm a solution delivery Manager for several platforms that include Microsoft Teams,Zoom and Exchange. My Teams support application packaging & delivery via the Ivanti platform. We also manage devices via Intune & Jamf. I'm a proven leader at doing cloud migrations including tenant migrations. I create strategy and delivery for enterprise solutions that are robust and effective driving productivity gains for our business. I have extensive experience working with global teams to ensure 24X7 uptime meeting experience & support solutions. I continue to focus and drive newly aquired business integrations & process improvements. This includes delivering on a combination of solutions to meet the growing needs of how people meet & solutions to drive productivity. I have expertise is in delivering effective collaboration solutions and business process automation. My span of control includes the O365,End Point Engineering team and the Field operations escalation team. My experience around mobile solutions via tools to ensure work from anywhere. This includes expansion of our digital workspace to ensure Teams and Zoom meetings aligned to give the best possible experience based on type and meeting location. I have proven skills in building international teams in the areas of offshoring and outsourcing. Strong skills in developing robust global teams. I have worked on several business process transformation offshore projects globally. Most notably moving IT and business solutions to India. I have knowledge & experience working with a variety of solution providers to ensure business transformation. This includes virtualization, workflow management and employee development and other related IT processes. I'm organized and follow Agile methodology on projects using SCRUM meetings Kanban boards, Microsoft Planner to drive solutions. In my existing role I also have focus on tool & technology intergations for several new aquistions. I continue to drive productivity value via Micrsoft Teams solutions to ensure a more productive workforce. I also strive to provide a solid secure desktop experience. Specialties: • Meeting solutions that meet business needs Teams recording, Microsoft Stream• Meeting experience improvements all video conferencing solutions,Poly,Zoom room, Crestron• Exchange Server,O365 cloud email and collaboration and project management • Microsoft Teams, Zoom, O365 tenant to tenant migrations• VMware Virtualization, Airwatch, VMware,Invanti,Intune• Business process transformation using technologies that enable more efficient globalization
White Cap
View- Website:
- whitecap.com
- Employees:
- 5556
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White CapDaytona Beach, Fl, Us
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Senior Information Technology ManagerWhite Cap Oct 2021 - PresentNorcross, Georgia, UsM365 and collaboration tool leader. Driving digital transformation and collaboration. I currently lead a team that performs Tenant to Tenant O365 migrations for Email,One Drive & SharePoint. The team also provides support for Daily O365 collaboration tools. Focus on employee experience and tool adoption strategies within the O365 suite of tools. We have global capability to support future growth and support. I drive collaboration across multiple tools & platforms such as Teams & Zoom. My ability to streamline processes and consolidate how we work and right place right work mentality allows my Teams to focus on value added work. I continue to focus on business process change and developing leaders.
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Collaboration Platform ManagerGeneral Mills May 2018 - Oct 2021Minneapolis, Minnesota, Us -
Manager,Mobile Device Management,Skype,Exchange Server,Video ConferencingGeneral Mills Nov 2012 - Oct 2021Minneapolis, Minnesota, UsI currently manage a Global team who packages & deploys applications globally. We use tools like Admin Studio, SCCM2012, Microsoft AppV, Terminal Server, Airwatch. I also manage our Exchange Server, Skype for Business and video conferencing teams. My team consists of 18 people that work globally to enhance our employee experience. • Manage a Global team with 10 people in the US and 8 people in India. • Ensure delivery of global projects and initiatives, set goals and objectives for the department.• Plan & set budgets for the department perform project & process management. • Deliver automated packaging and deployments via tools like SCCM, AppV, Flexera admin Studio and Airwatch.• Evaluate the impacts of mobility in our enterprise, deliver solutions to transform our digital workplace to ensure application access on any device.• Improve the employee experience around conference rooms and meetings. • Ensure we have sound solutions for global meetings via video conferencing. • Exchange Server email support globally also ensure Office 365 integration. • Ensure support of our Snow Software Asset management tool. • Provide technical oversight of the Application Management Process.• I have excellent communication and customer service skills.• Develop, coach and mentor staff. Conduct performance evaluations; recommend salary adjustments; reward employees or take disciplinary action as necessary; addresses complaints and resolves issues. • Participates in department planning and works cross-functionally to improve processes within the organization.• Business process automation & Microsoft PowerShell Automation.
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Project Manager Virtualization TechnologiesGeneral Mills Oct 2002 - Oct 2012Minneapolis, Minnesota, UsI work in the area of VMware,Application Virtualization,Citrix,Terminal Services. I work with our business teams evaluating virtual technologies and match them to business trends. I work primarily in project management & as a business analyst understanding how infrastructure can help the business.• Work on a cross functional Business & IS teams to identify solutions to improve productivity.• Manage Global projects to reduce cost. • I’m on a Global Development team to identify cost reduction opportunities.• I’m a key player in bringing IS infrastructure solutions to the business. • Ongoing development of Virtualization technologies like VMWare,Citrix,AppV,Terminal Services. • I have implemented VMware View desktops into our environment in our overseas operations.• I’m engaged in and test various protocols over WAN scenarios. • Work with and identify issues around latency,bandwidth,WAN optimization with our Network Services team. • Work in our VMware ESX environment to spin up virtual machines & deploy to business users. • Work on continuous improvement projects for both Global businesses services & IS.
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Desktop SupportSelect Comfort Jul 1998 - Feb 2002Minneapolis, Minnesota, UsProvided desktop support both at internal corporate location & Remote sales force. Performed imaging and windows migrations. Worked on AD & Exchange administration.• Provide outstanding customer service to retail and internal staff of 1,900 employees including:• 80 remote laptop users with VPN connections.• 350 stores with questions regarding POS systems. • Maintain daily functionality of the corporate NT, Exchange and Web Servers. • Support various internally developed applications and databases. • Strive to maintain Service Level agreements by assisting level 1 (Helpdesk) with quick accurate call resolution.• Was a leader on project design and implementation.• Achieved a successful rollout of VPN to laptop users in the field. • Trained various level 1-Helpdesk professionals in phone support and hands on.• Was involved in several conversion projects such as migration to NT and Exchange on the retail side. • Assisted in large scale moves• Provided remote support via SMS console tools• Learned basic LAN/WAN support, SMS remote tools, Exchange server administration, NT server administration, Ghosting and UUNET/VPN
John Odette Skills
John Odette Education Details
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University Of North DakotaMeteorology -
Cooper High School
Frequently Asked Questions about John Odette
What company does John Odette work for?
John Odette works for White Cap
What is John Odette's role at the current company?
John Odette's current role is Senior Manager,Information Technology at White Cap.
What is John Odette's email address?
John Odette's email address is jo****@****lls.com
What is John Odette's direct phone number?
John Odette's direct phone number is (513) 369*****
What schools did John Odette attend?
John Odette attended University Of North Dakota, Cooper High School.
What are some of John Odette's interests?
John Odette has interest in Virtualization Technologies, Skiing, Mobile Devices, Sccm, Vmware, Golf, Applicaton Virtualization, Fishing.
What skills is John Odette known for?
John Odette has skills like Project Management, Virtualization, Vmware Esx, Sharepoint, Management, Leadership, System Deployment, Windows, Sccm, Cross Functional Team Leadership, Business Analysis, Citrix.
Who are John Odette's colleagues?
John Odette's colleagues are Bob Kindred, Heather Montgomery, Chris Foster, Todd Holden, Saleha Wais, Gary Baesa, Laconya Singleton.
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