- I proficiently utilized Plume (SaaS) to analyze and quantify network traffic, implementing strategic adjustments to enhance overall performance.-Proficient in working with DOCSIS modems, adeptly crafting and modifying test cases using TestRail.- Utilized Jira to validate and report any vulnerabilities found in Charters market readiness.- Used Splunk Enterprise, Power Shell and Wi-Fi Analyzers to validate logs of equipment.-Communicates with IT teams and management to warn of possible data risks and systems, promote plans to mitigate those risks.-Develop general and detailed documentation describing systems specifications.-Knowledge of Endpoint and Mobile Devices of Spectrum mobile products, (OS and Android).

Monitor and report signal leakage; completed repairs as required.• Read and interpret equipment schematics.• Perform routine maintenance, troubleshoot and update records of standby powersupplies according to technical specifications.• Troubleshoot and repair basic distribution problems associated with RF, AC and DCelements of the forward and reverse plant.• Maintain accurate records including time worked, daily logs, and gas sheets.• Operate company vehicle in a safe and responsible manner.• Communicate with Inside Plant Personnel to optimize plant performance and confirmresolution of repairs.• Resolve system outages as directed.

Install, set-up and maintain systems for CCTV and various security hardware systems. • Check CCTV hardware to ensure functionality.• Install and configure appropriate hardware and functions.• Develop and maintain local networks in ways that optimize performance.• Ensure security and privacy of systems.• Provide orientation and guidance to clients on how to operate new software and security equipment.• Perform troubleshooting to diagnose and perform problems. • Maintain logs of repairs and maintenance schedule.

Conduct cable terminations using industry standard jacks and color codes. • Troubleshoot hardware and software problems.• Install electronic key equipment, electrical and environmental equipment. • Maintain and assess grounding equipment.• Performed other duties as assigned by management