As the CEO and Founder of Comtelligence and IPEX Health, John leverages his executive presence, sales expertise, and deep healthcare communications experience to deliver cutting-edge solutions that automate and enhance patient experience and deliver cost savings to employer health plans. He has over 10 years of experience in leading and developing technologies, such as Contact Centers, Robotic Process Automation (RPA), and Artificial Intelligence (AI) workflows to effectively replace humans in low-skilled tasks and free them up for more engaging functions.John is passionate about solving global issues and making a massive impact with his innovative and visionary approach. He has been a speaker at venues around the world, sharing his insights and best practices on how to use conversational intelligence and automation to improve healthcare outcomes and efficiency. He is also HIPAA certified and has a strong background in pharmacy, contact center, and behavioral health solutions.