John Oswald Email & Phone Number

Houston, Texas Area

Kingwood, Tx & Humble, Tx

• Carrabba’s Italian Grill - Server - (05/2014 – 04/2016) Extensive development of customer relations in a work environment that required proper communication and teamwork to be successful.• Outback Steakhouse – Certified Head Trainer - (10/2011 – 05/2014) Earned promotion as head trainer responsible for providing support to new trainees through mentoring, observation, and feedback. Proudly trained successful employees on company policies and provided solutions to their queries.

Conroe, Tx

• Interviewed and evaluated juveniles, including safety and risks assessments.• Maintained regular contact with juveniles providing encouragement and positive reinforcement.• Produced effective reports and case summaries, including required statistics based off police reports, witness statements, and face to face interviews.• Supervised juveniles in the JJAEP school program ensuring juveniles followed school policies and rules resulting in a safer school environment.