John P. Fleming Email & Phone Number

Sacramento, California Area

Responsible for developing and managing a customer base in an assigned region. Became proficient at utilizing marketing and sales tools to maximize account penetration. Created a weekly service route to increase product sales and maintain customers’ inventories.

Greater Los Angeles Area

Responsible for evaluating/coaching Franchisees. Performed product educational seminars and demonstrations. Worked with team to create/host monthly and annual trade shows for Franchisees.

Salinas, California Area

Independently launched and operated a Matco Tools franchise. Responsible for building relationships with customers and visiting over 350 customers per week in six cities. Managed all aspects of each customer’s account (billing, payment process, product ordering, warranties/repairs, and deliveries). Excellent demonstration and advertisement of new products. Created and managed social media interaction. Assisted customers in financing options for larger purchases.

Santa Cruz, Ca

Responsible for direct sales, including development of strong customer relationships, implementation of new product roll-outs, account management, contract negotiations and timely order fulfillment. Resolved customer complaints, returns and product defects. Researched new product opportunities, buying trends and participated in pricing negotiations with direct suppliers. Lead team training, organize educational sessions for both employees and customers, and coordinated promotional events. Show more Responsible for direct sales, including development of strong customer relationships, implementation of new product roll-outs, account management, contract negotiations and timely order fulfillment. Resolved customer complaints, returns and product defects. Researched new product opportunities, buying trends and participated in pricing negotiations with direct suppliers. Lead team training, organize educational sessions for both employees and customers, and coordinated promotional events. Show less

Capitola, Ca

Managed a team of counter personnel, drivers, and machine shop technicians, providing leadership in all processes. Recruit, train and provide necessary support to new employees. Conducted performance evaluations and merit reviews, set staffing schedules, and resolved employee conflicts. Coordinated marketing campaigns and developed goals to promote community involvement. Ensured compliance to all company practices and procedures. Provided excellent… Show more Managed a team of counter personnel, drivers, and machine shop technicians, providing leadership in all processes. Recruit, train and provide necessary support to new employees. Conducted performance evaluations and merit reviews, set staffing schedules, and resolved employee conflicts. Coordinated marketing campaigns and developed goals to promote community involvement. Ensured compliance to all company practices and procedures. Provided excellent customer service to ensure satisfaction of customers. Managed inventory of parts and all aspects of a full machine shop. Show less

Santa Cruz, Ca

Hired as entry level delivery driver, progressed to position of counterman and eventually store manager.