John Holcomb Email & Phone Number

Greater Minneapolis-St. Paul Area

Excited to lead a team that is dedicated to improving the health and wellbeing of the members we serve. The Population Health Solutions team delivers personalized care across multiple modalities to millions of members who are serviced by Commercial, Medicare, Medicaid, Payor and Provider markets. My team specializes in general care and case management as well as deep clinical program expertise in conditions such as Fertility/Maternity, Asthma, COPD, Diabetes, and Cardiac conditions. Our team also specializes in Advocacy Solutions which support members through their Benefits, Claims, and Clinical journeys with a key focus on member NPS and plan sponsor cost/claims trend improvement.

Eden Prairie, Minnesota

Led teams dedicated to maximizing the Health and Wellbeing of our Plan Sponsors and their members through engaging products and services. We delivered member experiences across Biometrics, Wellness Coaching, EAP (Domestic and International), Onsite (Gyms & Clinics), and Fitness Network (Commercial and Retirement) services.

Greater Minneapolis-St. Paul Area

Led teams that developed strategies to help our guests achieve their health and wellness goals, programs that inspire our healthcare professionals to deliver 5 star quality care and exceed the expectations of our payor and provider ecosystem partners. Developed and Implemented partnership strategies for Pharmacy and Clinics that delivered incremental business value through network access, service portfolio expansion, visit acceleration and service mix (Kaiser. Duke, UHG) Partnered with Technology Startups (mScripts, Seamless Medical, ICS Net Check In) to develop and implement service solutions that leapfrogged our competition. We improved clinic patient satisfaction to 97%, reduced check-in abandons by 80% and grew pharmacy mobile users to over 3M in under 2 years. Set technology vision that developed a healthcare ecosystem that combined best in class partners to: deliver core system platform stability for growth, reduced inventory by $200M, improved receivables DSO by 10%, achieved Medicare 455 credentialing status, and improved profitability by $50M through optimized pricing and revenue cycle management.Achieved goal of being first Pharmacy chain to be Medicare- D, 5 star rated across all measures in 2015, and achieved at or above industry Hedis goals for clinic quality in core services.Partnered with Government Affairs team to develop a tiered Federal and State legislative advocacy platform Co-lead Strategy and business rationale for divestiture of Pharmacy and Clinics business for $1.9B to CVS

Led Rx business with focus on merchandising, professional services, managed care, finance and systems Responsible for international healthcare strategy and expansion model. Developed Canadian Pharmacy pro-forma, operating model and established Healthcare leadership team.Initiated Healthcare Partnerships team to educate and influence key Healthcare stakeholders on target’s total store value proposition and initiated low –tech pilots for test and learn. Implemented expansion of RedCard Rewards to non-Target payment tenders and grew user base from 3M to 8M reward members.Established Generic Product sourcing team and “virtual warehouse” distribution model. Built case for change to move from an organic healthcare systems portfolio to a matrixed portfolio of packaged solutions that would close our competitive gap, meet compliance needs and provide agility in a post Healthcare Reform ecosystem.

Led Rx business with focus on merchandising, and professional servicesLaunched ClearRx prescription bottle system designed to improve medication safetyDesigned and launched PetRx, full pet prescriptions at pharmacy, an industry first Designed and launched Pharmacist Vaccination program to all stores (industry first) which proved invaluable as part of community response to initial H1N1 outbreakPartnered with multiple consumer research agencies to define the Healthcare “muse” which enabled us to tailor solutions to meet and exceed our guest’s demands.

Led business unit for product selection, merchandising, procurement, and promotion for key sporting goods lines in 1400+ stores. Individual P&L accountability for $300+M sales, $100+M marginNegotiated exclusive products and channel distribution with Champion, Polar, Gaiam, and Everlast Partnered with Product Design team for innovative new to category and new to market productsExpanded overseas sourcing to 75%+, lowering prices and improving profit