• Primarily focusing on the SDG account to facilitate compliant and sustainable user ID lifecycles and robust security access management• Conducting analysis and review of 13,000 shared IDs to implement corrective actions and strengthen overall security management• Continually taking into consideration any potential impact on business services due to the nature of a 24-hour online business• Implemented role-based access controls across Windows and Unix platforms, involving 26 roles… Show more • Primarily focusing on the SDG account to facilitate compliant and sustainable user ID lifecycles and robust security access management• Conducting analysis and review of 13,000 shared IDs to implement corrective actions and strengthen overall security management• Continually taking into consideration any potential impact on business services due to the nature of a 24-hour online business• Implemented role-based access controls across Windows and Unix platforms, involving 26 roles with varying access requirements as agreed with customer• Fully aligned solutions with executive reporting to enable audit readiness for all previously created shared IDs and security passwords Show less

• Implemented and delivered IAM controls on IBMs biggest UK outsourcing deal, involving setting up teams in both the UK and India• Reported directly to the WPP Compliance and Risk Management Lead to implement all WPP and IBM compliant global processes for audit readiness• Primary and focal IAM contact for customers to enable SDG SOX systems to meet extremely rigid SOX Oxley compliance standards• Supported all audit events on site in the both UK and India, with a successful track… Show more • Implemented and delivered IAM controls on IBMs biggest UK outsourcing deal, involving setting up teams in both the UK and India• Reported directly to the WPP Compliance and Risk Management Lead to implement all WPP and IBM compliant global processes for audit readiness• Primary and focal IAM contact for customers to enable SDG SOX systems to meet extremely rigid SOX Oxley compliance standards• Supported all audit events on site in the both UK and India, with a successful track record in positively impacting WPP share prices• Monitored the performance of teams, including the team in India running at 82,000 IDs per month against a global standard of 40,000• Fully utilised lean and agile methodologies to significantly reduce waste and costs, including process and procedure development at all levels• Continually focused on audit support and personal auditing at portfolio, UK, European and world level, with a record for never failing an audit• Designed and implemented bespoke IAM processes and procedures to maintain ongoing SOX certification and compliance for the customer• Managed teams, including both the IAM teams and platform administration teams, to deliver accurate and compliant monthly data• Supported in total 27,000 servers and 750,000 IDs across the globe in addition to a SOX environment of over 400 servers with a user base of over 200,000• Successfully and accurately labelled users, identified owners for all system and functional IDs and managed via BAU processes and procedures Show less

• Took ownership of the end-to-end IAM processes for all IBM strategic outsourcing customers in the UK, covering over 200 accounts and over 1.5m users• Initially working at account level and progressed to European level, with full responsibility for managing specific key client accounts• Delegated global tasks for 200 people in the access provisioning and continued business needs teams to support internal/external infrastructure and customers• Consistently met internal operational… Show more • Took ownership of the end-to-end IAM processes for all IBM strategic outsourcing customers in the UK, covering over 200 accounts and over 1.5m users• Initially working at account level and progressed to European level, with full responsibility for managing specific key client accounts• Delegated global tasks for 200 people in the access provisioning and continued business needs teams to support internal/external infrastructure and customers• Consistently met internal operational metrics using well-defined strategies and supported customer facing teams in meeting client contractual requirements for IAM• Represented IAM processes in internal and external audits (ISAE3402 and ISO27001 Certification) delivering process presentations• Fully supported data requests and partnered with auditors on clarifications and execution of mitigation strategies within the IAM and account teams• Documented and managed associated risks for IAM and conducted root cause analysis to modify procedures to prevent future incidents Show less

• Managed the end-to-end health checking process for all IBM strategic outsourcing customers in UK and Ireland, encompassing over 300 accounts• Completed the extraction, review and correction of system non-compliances across multiple platforms and applications to meet compliance standards• Remotely managed IAM compliance teams in both the UK and India, with direct management responsibility for the UK team of 9 staff• Embedded lean initiatives across IAM teams, which significantly… Show more • Managed the end-to-end health checking process for all IBM strategic outsourcing customers in UK and Ireland, encompassing over 300 accounts• Completed the extraction, review and correction of system non-compliances across multiple platforms and applications to meet compliance standards• Remotely managed IAM compliance teams in both the UK and India, with direct management responsibility for the UK team of 9 staff• Embedded lean initiatives across IAM teams, which significantly reduced the time spent in accurately processing user compliance reviews • Represented IAM processes in internal/external audits (ISAE3402 and ISO27001 Certification) in partnership with auditors on clarifications Show less