John Palk Email and Phone Number
australia
John Palk's Location
Greater Brisbane Area, Australia
John Palk's Contact Details
John Palk work email
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- Valid
John Palk personal email
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John Palk phone numbers
About John Palk
John Palk is a Customer Service Representative (Contractor) at Future People at Future People. He possess expertise in budgets, accounting, teamwork, leadership, time management and 13 more skills.
John Palk's Current Company Details
Future People
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Customer Service Representative (Contractor) at Future People
australia
- Website:
- futurepeople.com.au
- Employees:
- 13
John Palk Work Experience Details
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Customer Service Representative (Contractor)Future People Mar 2015 - PresentAustralian Taxation Office (Ato) ChermsideResponsibilities• Receive inbound calls relating to un-badged, I1, I7, S1 and S2 topics.• Interpret and communicate complex legislation and guidelines.• Comply with all ATO procedures and standards.• Delivering great customer service in a fast-paced environment.• Meet set Key Performance Indicators (KPI’s)• Uphold APS Values & Code of conduct.• Use Siebel and ICP to maintain and update personal customer details.
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Etax Local Member Accountant (Contractor)Etax Local Aug 2014 - Mar 2015Brisbane, AustraliaResponsibilities• Meet with clients and gather all necessary information and evidence before preparing their individual/sole-trader/partnership/SMSF/company tax returns on Etax Local’s online system and submitting them for review.• Liaise with Etax Local’s internal accountants and clients to answer reviewing accountant’s queries.• Delivering prompt customer service.• Adhering to Quality Assurance procedures. -
Graduate AccountantEtax Local Jun 2014 - Aug 2014Brisbane, AustraliaResponsibilities• Review of tax returns prior to lodgement.• Answering clients and external accountant’s taxation questions.• Delivering prompt customer service.• Adhering to Quality Assurance procedures.• Professionally communicate and deal with internal and external client queries using phone, email and messaging services.Achievements• Gained experience reviewing individual tax returns in a fast pace environment.• Demonstrated ability to quickly source tax rules from the Australian Taxation Office (ATO).
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Temporary & Contract RolesStaff Australia Apr 2013 - May 2014Brisbane, AustraliaResponsibilities• Work as needed on site for various clients. • Data extraction & Analysis using Microsoft ExcelAchievements• Succeeded in gaining positive feedback from all clients.• Demonstrated ability to quickly adapt to the task at hand. -
AccountantShellharbour Accounting & Taxation Nov 2012 - Apr 2013Shellharbour NswResponsibilities Accounting:• BAS Statements.• Company Tax Returns.• Personal Tax Returns.• End of Period Financial Reports.• Bank Reconciliations and account coding.• Journal entries and End of Period adjusting journals. Audit:• Checking Source Documents against various Ledger Accounts.• Verifying correct sources through internal processes and matching through to audit trail.• Identifying any gaps in controls and making practical recommendations• Working through and applying the appropriate legislations based around the SIS and SMSF Regulations, following this to compliance of AASB Framework.
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Cto Support OfficerMaxitrans Australia Pty Ltd May 2008 - Oct 2008Maxitrans is the largest manufacturer and supplier of trailing transport equipment and solutions in Australia. As a result of my technical competencies, I was offered, and accepted the role of Support Officer. Subsequently, I was responsible for ensuring the project delivered within all time, budgetary and resource constraints. Responsibilities • Being approached to, and managing the technical aspects of developing an automated system to generate build specifications including designing and creating programming routines. • Creating all associated processes and procedures and establishing a defined file structure. • Liaising with a range of stakeholders (including the engineering and purchasing teams) ensuring a holistic approach to achieve outcomes. Achievements• Completing all project elements ahead of deadlines and developing a system which (when implemented) would increase efficiencies and effectiveness within the operations team. -
Costing ClerkMaxitrans Australia Pty Ltd Jul 2007 - May 2008Commencing as a Labourer with Maxitrans Australia, my skills and abilities were recognised and I was successful in my application for the position of Costing Clerk. Responsibilities • Maintaining accountability for accurate job costing including checking estimated costs and cost allocation.• Ensuring compliance to all operational requirements including cost reporting, invoicing and labour cost quality control.Achievements• Identifying a requirement for, and modifying spread sheet designs so that many fields would auto-fill. This resulted in increased accuracy and decreased processing times.
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CoordinatorNeverfail Springwater Limited Oct 2006 - Jan 2007Ballarat, AustraliaPalm Springs Pty Ltd was acquired by Neverfail Springwater Limited and I was approached to engage in a consulting capacity to facilitate and manage the shutdown of the Palm Springs operation.Responsibilities • Maintaining overarching responsibility facilitating and managing the shutdown of the operation including for transporting stock off the facility, managing the disposal of waste and maintaining site security. Achievements• Receiving commendations from the management team referencing my professionalism and ability to deliver the shut down within all defined timeframes.
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Victorian Production ManagerPalm Springs (Vic) Pty Ltd Mar 2005 - Oct 2006Ballarat, AustraliaPalm Springs offered quality Springwater and a complete delivery service to a range of commercial and domestic customers. Responsibilities • Maintaining overarching responsibility for setting and achieving monthly production budgets.• Reviewing financial performance on a scheduled basis, analysing key result drivers and implementing improvement strategies. • Creating and presenting reports to internal and external stakeholders maintaining transparency and accountability. • Maintaining direct accountability for all stock control movements in accordance to company policies including receipting and dispatching stock into and outwards from the warehouse. • Ensuring the implementation of all records management processes to maintain a clear and concise record of all stock movementsAchievements:• Making significant contributions to the team designing and developing a food safety plan to meet the changes in legislative requirements and receiving commendable results in subsequent audits.• Applying my competencies in Excel to develop forecasting tools to predict material requirements which meet production requirements in a positive and proactive manner.• Designing, developing and implementing Occupational Health and Safety training programs.
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Production ManagerPalm Springs (Nt) Pty Ltd Feb 2003 - Mar 2005Darwin, AustraliaI was approached by management to relocate to the NT to manage a site which was experiencing significant underperformance and operational issues as a result of local mismanagement.Responsibilities • Holding responsibility to transform the business to profitability by engaging with customers, addressing operational issues, managing staff performance and performing financial analysis. • Liaising with customers to identify and address issues in a positive and outcomes focussed manner.• Leading the team through transition by leading by example, setting clear and attainable outcomes and supporting, coaching and mentoring the team.• Maintaining all operational financial functions including budgeting and stock control, petty cash reconciliations and banking and ensuring compliance to all monthly reporting requirements.Achievements• Identifying a requirement for, and establishing and meeting monthly production budgets.• Collecting 30% of long term outstanding debts (the key performance indicator was 10%).• Rebuilding customer satisfaction levels and returning the business to viability for sale.• Developing and demonstrating leadership skills resulting in the subsequent promotion and transfer to the role of Production Manager at Palm Springs’s largest factory located in Victoria.
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Site SupervisorPalm Springs (Nsw) Pty Ltd Sep 2001 - Feb 2003Sutton Forrest, NswKey Duties:• Stock control• Weekly reporting• Training, Recruitment and Supervision of Staff• Staff rostering• Approval of staff pay sheets• Food Safety Compliance and Reporting• Occupational Health and Safety training and compliance• Equipment maintenance and upkeepAchievements:• Demonstrated Leadership skills and was promoted to Production Manager
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Electrical Assembler & Aluminium Welder (Full-Time Casual)Spectra Lighting Aug 2000 - Aug 2001Brisbane, AustraliaCompany Description: Manufacturer of indoor and outdoor industrial lighting.Duties: Electrical assembly on production line. Welding and assembly of pre-fabricated lighting boxes.
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Sub-Contractor Courier DriverBarry Moore'S Florist Couriers Apr 1998 - Aug 2000Brisbane, AustraliaSales representative, Customer service, Courier driver, Cash Handling.
John Palk Skills
Budgets
Accounting
Teamwork
Leadership
Time Management
Customer Service
Communication
Call Centers
Microsoft Excel
Microsoft Word
Powerpoint
Microsoft Office
Access
Outlook
Finance
Data Entry
Research
Databases
John Palk Education Details
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Accounting -
Scouts Australia Institute Of TrainingFrontline Management -
Scouts Australia Institute Of TrainingLeadership Support
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University Of BallaratBusiness Management
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Moss Vale High School
Frequently Asked Questions about John Palk
What company does John Palk work for?
John Palk works for Future People
What is John Palk's role at the current company?
John Palk's current role is Customer Service Representative (Contractor) at Future People.
What is John Palk's email address?
John Palk's email address is aj****@****.com.au
What is John Palk's direct phone number?
John Palk's direct phone number is +614094*****
What schools did John Palk attend?
John Palk attended The University Of Queensland, Scouts Australia Institute Of Training, Scouts Australia Institute Of Training, University Of Ballarat, Moss Vale High School.
What are some of John Palk's interests?
John Palk has interest in Children, Electronics, Gaming, Reading, Camping, Astronomy, Computer Programing.
What skills is John Palk known for?
John Palk has skills like Budgets, Accounting, Teamwork, Leadership, Time Management, Customer Service, Communication, Call Centers, Microsoft Excel, Microsoft Word, Powerpoint, Microsoft Office.
Who are John Palk's colleagues?
John Palk's colleagues are Fiona Zielinski, Mark Mccormack, Sean Ryan, James Schnebele, Kylie Wiggins, T B, Charlie Fitzroy.
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