John Palmer work email
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John Palmer personal email
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I am a results-driven leader with a proven track record in developing and executing effective strategies that deliver business outcomes. I excel in creating buy-in among senior executives and motivating cross-functional teams to achieve success. Leveraging analytics and data-driven insights, I drive innovation and identify opportunities to improve business processes, products, and services.I thrive on the challenge of transforming and turning around under-performing businesses. Whether it's streamlining operations, optimizing sales and marketing efforts, or improving customer experience, I am adept at identifying and addressing areas of improvement to drive growth and profitability.Throughout my career, I have demonstrated a strong ability to communicate and collaborate with stakeholders at all levels of the organization. I have a passion for creating a positive work culture and building high-performing teams that are aligned with the organization's goals and values.
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Chief Operating And Innovation OfficerGeUnited States
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Chief Operating & Innovation OfficerGe Feb 2023 - PresentBoston, Ma, Us -
Chief Innovation OfficerGe Apr 2022 - Feb 2023Boston, Ma, Us
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Vp - Long Term Care OperationsCna Insurance Mar 2018 - Apr 2022Chicago, Illinois, UsResponsible for all aspects of CNA's LTC operations, including "Aging in Place" innovation programs and Data & Analytics. -
Vice President Operations & Vendor ManagementCna Insurance Oct 2016 - Mar 2018Chicago, Illinois, UsResponsibilities include all policy administration, data analytics and vendor management for CNA's LTC business.
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Assistant Vp - Ltc Transition LeadCna Insurance May 2014 - Oct 2016Chicago, Illinois, UsLead transformation of Group LTC product administration, including building internal claim team, migrating all operations from legacy vendor to new vendor, built out best in class processes while upgrading technology to allow for greater flexibility as the LTC space evolved. Received Chairman's Award for successful delivery of this multi-year, IT and Operations program.
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Assistant Vp Long Term Care Operations & Vendor ManagementCna Insurance Aug 2012 - May 2014Chicago, Illinois, UsOversaw and mentored team to strategically support operations, while developing successor. Leveraged relationships and developed metrics to effectively manage vendors.Highlights Spearheaded $4MM (18-month) build of Management Information data warehouse; coordinated cross-departmental initiatives to meet delivery on-time and under budget. Implemented metric-based monitoring of significant outsourced vendor.
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Assistant Vp Of Risk And Advisory ServicesAssurant Aug 2009 - Aug 2012Atlanta, Georgia, UsSupported optimization of operations as change agent, pivoting group from “old style” audit approach to a risk-based higher capability team. Deployed data-mining techniques and improved methodologies to enhance organization. Responsible for RAS Support team, including: analytics, metric reporting, and audit committee reporting for all segments.Highlights Led internal audit, Sarbanes Oxley, and Model Audit Rule compliance for $2 billion subsidiary, Assurant Health.Oversaw control/audit components of Minimum Loss Ratio compliance team implementation. Rapidly gained knowledge of health insurance industry to better meet key business needs. Reduced department expenses by 10% annually, rebuilding under-performing audit team. Achieved clean Quality Assurance Review, performed by Big Four firm. -
Audit DirectorCna Oct 2003 - Dec 2009Reported directly to SVP as member of the Internal Audit Leadership Team, responsible for audit activities related to Reinsurance, Run-Off, and Asbestos/Pollution/Mass Tort Claim organizations. Reviewed financial system implementation documentation to ensure controls were in place to adequately address financial statement risk prior to deployment.Highlights Implemented pay for performance philosophy as member of the leadership team, overseeing an accounting and finance rotational program. Successfully led reinsurance sub-ledger review, validating $1.5 billion+ in ceded recoverables; presented findings weekly to senior management and quarterly to executive management, resulting in more than $30MM in corrections. Identified issues such as $10MM in unbilled 3rd-party deductibles via data analytics. Led Sarbanes Oxley year one implementation project for run-off business unit.
John Palmer Skills
John Palmer Education Details
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Depaul Driehaus College Of BusinessFinance -
Illinois Wesleyan UniversityPhysics & Business
Frequently Asked Questions about John Palmer
What company does John Palmer work for?
John Palmer works for Ge
What is John Palmer's role at the current company?
John Palmer's current role is Chief Operating and Innovation Officer.
What is John Palmer's email address?
John Palmer's email address is jo****@****cna.com
What schools did John Palmer attend?
John Palmer attended Depaul Driehaus College Of Business, Illinois Wesleyan University.
What skills is John Palmer known for?
John Palmer has skills like Insurance, Auditing, Risk Management, Enterprise Risk Management, Process Improvement, Sarbanes Oxley Act, Property And Casualty Insurance, Financial Reporting, Financial Analysis, Internal Controls, Reinsurance, Internal Audit.
Who are John Palmer's colleagues?
John Palmer's colleagues are Shenouda Adel Azmy, Hawa Nourou, Mélanie Remon, Helene Branchereau, Steven Girardi, Karine Kecanu, Maxime Nédeau.
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