John Pankey Email & Phone Number

Washington, DC, US

• Installing and configuring approved software applications
• Troubleshooting and maintaining all approved customer hardware and software applications
• Providing complete technical support, including diagnosis, research, evaluation, installation, training, and maintenance, for personnel who are current or prospective users for advanced multi-tasking services
• Serving as a technical focal point on multiple IT customer support services essential to the effective performance of systems

Princeton, New Jersey, US

• Involved with eClinical healthcare software testing to support conduct and quality of clinical trials applications focused on CNS disorders on Pathway eCOA/ePRO platforms on web applications and mobile (IOS/Android).
• Daily activities included interactive/manual testing while working with BAs to determine scope, produce test plans/suites/test cases, requirements validation, functional/user testing all while in an Agile-based scrum.
• Tools frequently used included TestFlight; Browser Dev Tools; Ionic – hybrid / cross platform mobile development framework [built on AngularJS and Apache Cordova]; Node.js; Azure DevOps environment

• Serve as IT systems test analyst on the Quality Engineering Technology team, primarily focused with the bank’s MOE (Merger of Equals) between the collaboration of BB&T/Sun Trust banks
• Write/update UAT, CAT and regression tests using Selenium, Java, WebSoft, and TestDrive automation tools for applications involving payment and electronic transfers
• Create/update SIT test cases based on business and functional requirements for the flagship Treasury Manager (SVTM) and Information Reporting (BN) MOE ecosystems using ALM and TFS test management tools

Raleigh, NC, US

• Served as QA engineer involved with extensive testing of SoftPro’s flagship “Select” (web-based) and “Sky” (SaaS cloud-computing) products, which are the most trusted provider of real estate closing, title and escrow.
• Experience working with software delivery methodologies, frameworks and best practices (Agile and Iterative Waterfall) and Azure DevOps operations and integration of testing into the DevOps pipeline
• Experience writing/updating integration and unit automation tests (using C# utilizing Microsoft Azure DevOps and the.NET 4.0 framework), acceptance tests (using SpecFlow.NET base Cucumber-compatible Gherkin syntax).
• Updated and maintained existing UI test automation suites using both Microsoft Visual Studio and internal SoftPro AutomationFx (C# based) testing software
• Tested micro services, plugins, web-based and client server applications
• Involved with company migration from a Team Foundation Server environment to Microsoft Azure to improve upon CI/CD Pipeline. Git became the tool for sub-versioning.

Costa Mesa, US

• Lead QA engineer who oversees the entire TROY software development suite of products to ensure design quality, making sure software adheres to standards and that new products function according to plans before released.
• Work closely with fellow developers and QA engineers, as well as remote interaction with company VPs, documentation experts, and technical sales consultants both in US and internationally to ensure products stay on.
• Identify, record, document, and track bugs via manual testing and automation, perform thorough regression testing when bugs are resolved using Jira (Kanban), review/enhance product documentation as it is developed.
• Mastering the world of TROY products by testing a variety of TROY software solutions, primarily cloud-based SaaS web applications on the Microsoft Azure.NET platform as well as client/server solutions, PowerShell.
• Contribute to new and existing product development by submitting product ideas and contribute to product implementation via Scrum/Agile methodologies via two week sprints, and serve as QA lead on upcoming projects and.

Cary, NC, US

• Developed thorough software testing and validation activities, created/updated relevant batch and interactive test cases, created, executed, and maintained test plans to meet changing needs of the software.
• Tested software products through the design/use of both automated and manual testing. Analyzed test results to ensure existing functionality and recommended corrective action. Entered/tracked program defects, verified.
• Lead QA/test analyst involved with ensuring the highest level of quality for the latest data visualization SAS/Graph procedures and many options/features on various Unix/Windows platforms.
• Collaborated with development team to create an in-house IOS windows mobile app that was installed then built using daily production code on Apple Ipads and Android tablets to render graphical representation of various.
• Automation testing using in-house RunTest and SelMonkey tools to drive automated testing of visual analytics graphical components, as well as FlashBuilder (Java-based IDE) and PurifyPlus (memory/dynamics) to enhance.
• Used in-house GUI tool for running batch tests, defect runs, pushing out new tests as needed. Knowledge of Flex Builder rendering GTL-based XML output, BI Mobile VAD reports interactions.

Washington, DC, US

• Planned, wrote, tested, and evaluated various computer operations specific to a broad range of division activities. Designed and developed crucial programs and subroutines needed for the Decennial census and tabulation.
• Attained knowledge of system software and systems development life cycles, including system documentation, design development, configuration management, cost analysis, data administration, systems integration, and.
• Project leader involved with the development, maintenance, and production of Boundary and Annexation Survey (BAS) forms and labels software to prepare forms and labels that were created, printed, and mailed to.
• Traveled to Census production sites, to monitor BAS activities, evaluated program progress, and identified and solved problems to ensure timely deadlines.Computer Programmer Analyst, Math Statistician/Programmer
• Senior programmer and project leader in the design/development of the Computer-Assisted Clerical Coding (CACC) system for Place-of-Work responses for the Decennial Census survey.
• Met with co-workers, supervisors, and subject matter specialists in the design phase to devise appropriate layouts and foundations for the project. Designed the database, served as coordinator of all routines relating.