John Parent Email & Phone Number

Western Canada

Western Canada

Responsible for Loss Prevention & Safety in 53 Gap & Banana Republic Stores in Western Canada (MB, SK, AB, BC)• Follow-up through store visits and structured audits to ensure compliance of P&P, Safety and operational procedures• Assist store management with communication and education of all operational and safety standards• Ensuring workplace safety through training teams & auditing compliance• Determine the assignment of appropriate loss prevention resources (i.e. agents, technology, etc.) to address shortage reduction opportunities; provide guidance on resource allocation to LPM’s / direct reports• Partner with store and loss prevention leadership to proactively monitor exception-based reporting tools to identify internal theft• Highly skilled in Interview & Interrogation and certified in Wicklander-Zulawski• Highly skilled in identifying Institutionalized Shrink• Fluent with inventory processes, including self-scan, and identifying areas of opportunity within the results• Tracking of all cash overages & shortages• Develop schedules, assignments, and oversee the general and daily activities for team members• Develop and empower direct reports to be effective leaders of field teams.• On-boarding & development of new LP Managers• Regularly oversee other areas of the business (including the Region) when peers are on PTO/LOA or there are open roles• Lead the implementation and continued execution of the Brand Protection shortage reduction program• Work with store and district leadership to execute and/or assist in developing a loss prevention strategy, identify inventory shortage opportunities, and recommend solutions• Partner with store associates and leaders to achieve annual shortage goals

Central Canada Gs/ Western Canada Go

Calgary, Alberta, Canada

Audit Control Supervisor - contract 2014-2015· Developing monthly schedules and submitting payroll to workbrain · Cash reconciliation and subsequent investigation of discrepancies· Overseeing the Audit Control Department to make sure that all office tasks are completed properly and within a timely manner. Making certain:· All over/short investigations have been looked into and explanation is logged · All emails have been addressed or replied to, and all associates have reviewed the emails· Review all Audit and Control binders are up to date· Invoices are paid, correct accounts are charged· All store office supplies are ordered and stocked· All paperwork is completed and submitted or filedInvestigator of Asset Protection· Performing daily preventative techniques to prevent internal/external loss within the company. · Implementation of new policy/procedures to limit losses & recognize them within a short period of time. · Investigate discount abuse, price overrides, overdue returns, register shortages/overages for internal loss. · Enforce existing policies within every department in regards to shrink. · Reconcile inventory inaccuracies, and routinely perform audits.· Skilled in credit card fraud recognition & counterfeit currency detection.· First Aid responder· Provide training and guidance to new investigators· Assist the store associates with customer service and POS issues.

Calgary,

Investigator of Asset Protection· Performing daily preventative techniques to prevent internal/external loss within the company. · Implementation of new policy/procedures to limit losses & recognize them within a short period of time. · Investigate discount abuse, price overrides, overdue returns, register shortages/overages for internal loss. · Enforce existing policies within every department in regards to shrink. · Reconcile inventory inaccuracies, and routinely perform audits.· Skilled in credit card fraud recognition & counterfeit currency detection.· First Aid responder· Provide training and guidance to new investigators· Assist the store associates with customer service and POS issues.

Windsor, Ontario

Facilitated all daily operating procedures of the retail store front. Performed inside/outside sales.Trained & coached, new sales associates and other staff. Marketing & business developement contributing to strong customer retention. Consistantly solicited new business, substancially growing the commercial/residential customer base over the course of my career. Maintaining inventory control

Windsor, Ontario

Assisted in all daily operating procedures. Open/close, keyholder. Trained and coached new staff. Visual merchandising. Inventory control.

Windsor, Ontario

Consistent Top Sales Producer. Top Regional Sales Producer for Southwestern Ontario for 3 months. Opening/Closing, key holer & viaual merchandising. Facilitated in hiring new employees. Coached and trained new employees. Bank deposits.

Windsor, Ontario

Hired on as a seasonal sales associate in a brand new store. Hired on Permanent PT, promoted to full time, then to Front End Supervisor. Supervised the performance of 8 cashiers as well as maintaining responsibility of 8 cash registers. Supervised various departments including Baby, Men's & Women's. Trained and coached new sales staff to my current location.