John Parham Email and Phone Number
John Parham work email
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John Parham personal email
John Parham phone numbers
Branch Manager, Sales and Service Manager with 17 years of commercial B2B sales experience and 15 years of employee training experience seeking to leverage top notch customer service skills to boost business profitabilitySix years military experience with honorable discharge
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Pest Control ManagerSimmons Foods Oct 2024 - PresentSiloam Springs, Arkansas, Us
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Service ManagerOrkin May 2023 - Oct 2024Atlanta, Georgia, Us• Acting Branch Manager duties for three months• Improved completions, cancellations and reduced allowances• Directly managed the branch sales team and pest control technicians• Improved customer-satisfaction through implementation of updated service training and customer communication• Recruited, interviewed, trained and worked in the field with technicians to evaluate and improve customer service skills and ensure performance objectives are met • Monitored branch scheduling and ensured pest tech routes were successfully completed • Monitored daily sales performances• Resolved customer escalations and saved customer accounts from cancellation• Assisted employees with duties as necessary to meet deadlines • Evaluated performance and administered disciplinary actions• Conducted monthly inventory of equipment and chemicals for monthly order -
Customer Development AnalystSupplypike Sep 2022 - Feb 2023Rogers, Ar, Us• Researched target companies for upcoming sales product demonstrations• Maintained CRM hygiene and ensured all fields were properly filled in • Marketing research and analysis -
Sales Operations ManagerSupplypike May 2022 - Sep 2022Rogers, Ar, Us• CRM Administrator directing all aspects of HubSpot CRM • Pipeline forecasting• Partnered with Customer Success team to transition new customers• Facilitated weekly Closed- Lost meetings• QA Sales Ops numbers• Worked with Sales Manager and Vice President to identify problems and recommend training opportunities
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Branch ManagerTerminix Oct 2020 - Dec 2021Memphis, Tennessee, Us• Directed and executed full P&L, operations, sales management, revenue growth, regulation compliance, service operations, payroll management, safety, staffing and resolved escalated customer service complaints• Prepared annual budget, adjustments, and monthly projections • Contributed to improving profitability by implementation and execution of aggressive sales plans • Created and communicated an effective growth strategy with branch team • Evaluated sales professionals in the field to improve their productivity and sales skills• Monitored and ensured creative sales programs and proper use of sales materials were used• Directly managed the branch sales team and pest control technicians• Maintained and reported records of training, hiring and termination of employees to the state• Recruited, interviewed, hired and trained branch staff • Evaluated performances, made salary recommendations, and administered disciplinary actions • Prepared regional/corporate reports and conducted weekly training meetings -
Interim Sales ManagerCertified Termite & Pest Control (Terminix Specialty Brand) Dec 2019 - Oct 2020• Assisted Branch Manager in attaining all sales goals and branch revenue objectives• Monitored daily sales performances and made necessary adjustments to achieve sales budgets• Increased unit sales and dollars by implementing company sales practices• Ensured all sales training requirements were achieved and created daily sales reports • Maintained and reported records of training, hiring and termination of employees to the state• Evaluated sales professionals in the field and conducted weekly training meetings• Monitored and ensured creative sales programs and proper use of sales materials were used
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Interim Branch ManagerCertified Termite & Pest Control (Terminix Specialty Brand) Sep 2019 - Dec 2019• All job duties as Branch Manager plus:• Directed the administrative staff by creating and maintaining accurate customer records
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Service ManagerCertified Termite & Pest Control (Terminix Specialty Brand) Feb 2019 - Sep 2019• Managed and scheduled a team of twenty-one pest control technicians• Improved customer-satisfaction ratings through implementation of new reporting procedures• Maintained and reported records of training, hiring and termination of employees to the state• Improved and re-wrote service processes• Recruited, interviewed and trained technicians to improve skills and ensure objectives were met • Developed and implemented equipment service logs and fleet records of truck maintenance• Assisted employees with duties as necessary to meet deadlines • Conducted monthly inventory of equipment and chemicals for monthly order
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Field Service TechnicianTerminix Oct 2005 - Feb 2019Memphis, Tennessee, Us• Appointed as Team Leader, trained new employees and ensured daily route production forms were completed• Coordinated execution of large projects and maintained inventory• Resolved customer escalations and saved customer accounts from cancellation• Suggestively sold additional services while performing routine services• Received sales incentive contest• Received Employee of the Year
John Parham Skills
John Parham Education Details
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Dallas CollegeCriminal Justice And Corrections -
Trinity Valley Community College
Frequently Asked Questions about John Parham
What company does John Parham work for?
John Parham works for Simmons Foods
What is John Parham's role at the current company?
John Parham's current role is Experienced Pest Control Professional and Manager..
What is John Parham's email address?
John Parham's email address is jp****@****nix.com
What is John Parham's direct phone number?
John Parham's direct phone number is (212) 645*****
What schools did John Parham attend?
John Parham attended Dallas College, Trinity Valley Community College.
What skills is John Parham known for?
John Parham has skills like Customer Service, Leadership, Customer Satisfaction, Training, Team Leadership, Account Management.
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