- Oversee four employees daily, manage in-person and phone orders, ensure food quality and timely preparation, and handle customer inquiries and issues- Earned a 4.5 out of 5-star rating on Yelp and Google reviews- Hire and train employees on food preparation processes and health requirements- Decreased monthly business expense by 5% by switching to eco-friendly supplies - Achieved a high level of employee retention

- Reviewed and reconciled differences between accounting information and cash drawer- Assisted Manager in setting up security cameras and synching feed to business owner’s smartphone - Processed sales transactions, including cash and credit payments and refunds- Built and maintained strong recurring customer relationships with members of the local community- Assisted business owner in managing inventory and purchasing produce/supplies from wholesalers

- Started as busboy and within eight months was promoted to one of two lead bartenders- Selected as Lead Server for multiple corporate dinners for the CEO and leadership team of Bonchon - Provided operational flexibility to management by working multiple roles when needed