● Responsible for coordinating and liaising with agents from Liberty Travel agents and American Express. ● Sold motor coach tours to the British Isles, Continental Europe, and the South Pacific● Earned the award of employee of the month for stellar performance● Answered over 500 calls a day● Made the company 4 million dollars in one year.● Trained staff of 40 on geography and sales.● Maintained clients and filed records

● Answered all incoming and outgoing calls● Provided information to customers on all aspects of train travel, including scheduling, pricing, and general information● Booked and sold train travel packages and tickets for customers● Trained sales staff and agents on the geography in order increase sales to the public.● Worked with management to develop training and teambuilding for students from Ireland