- Worked on technical enhancements for a national bone marrow program- Met with Business Subject Matter Experts to gather requirements for story creation- Created Confluence-based requirements and transformed requirements to stories in JIRA- Created Gherkin formatted Front-end and Back-end API stories- Created JIRA Defect Tracking tickets and managed them in the backlog and prepped the defects for scheduled Sprints- Maintained backlog of Stories in JIRA and scheduled them for sprints- Worked with Off-Shore Team consisting of QA and Developers- Facilitated Story Grooming and Story Pointing Sessions- Chaired morning SCRUM meetings with Development and QA team members- Provided bi-weekly sprint demos- Integration with ServiceNow - Welcome to ServiceNow Micro-certification

- Worked on a Project building a Cloud-based Transportation Management System- Received Confluence-based requirements and transformed requirements to Gherkin formatted stories in JIRA- Used Lucidchart for Diagramming and Story Mapping- Wrote Gherkin formatted Front-end and Back-end stories- Managed centralized spreadsheet for API changes- Maintained backlog of Stories in JIRA and scheduled them for sprints- Participated in Sprint planning meetings with Engineering and Product Teams- Working with Off-Shore Team consisting of four Engineering consisting of BA, QA and Developers- Facilitated Story Grooming and Story Pointing Sessions- Created JIRA Defect Tracking tickets and managed them in the backlog and prepped the defects for scheduled Sprints

• Worked on Project to migrate existing Windows-based Desktop design Market Prominence Medicare Advantage Software Application to a Web-based SaaS Product.• Participated in Cross-Functional design meetings to gather requirement of existing system and enhancements for the newly migrated system• Maintained backlog of Stories in JIRA and scheduled them for sprints• Chaired Sprint planning meetings with Development Team, Project Managers and Manager of Development along with Customer Representatives• Managed the Off-Shore Team consisting of three QA and five UI/API developers. Ensured all Teams Members had enough tasks to work on• Wrote User Stories documenting current functionality with new features utilizing JIRA• Chair Story Grooming and Tasking Sessions as well as Morning meetings with Developers• Wrote Test Scripts, Performed Regression Testing and Managed Internal and Customer releases• Created JIRA Defect Tracking tickets and managed them in the backlog and scheduled for Sprints

Government Application Development and COTS and MOTS SystemsCurrent Projects: - Massachusetts State Ethics Commission - Statement of Financial Interest System- New Mexico State Land Office - Land Information Management System (Agriculture, Commercial, Right of Way, Minerals and Oil & Gas leasing of State Trust Lands)- Ontario Ministry of Transportation - Property Management Information System- Connecticut Secretary of State Election Night Reporting System- Rhode Island Secretary of State Lobbyist Tracker System

Team Member in the rollout of a Global SharePoint Intranet in English, Spanish, and Korean languages. Responsible for facilitating Business Requirement meetings between Cigna Business Units and Communications - IT. Other responsibilities include:• Developing Testing Plans for Custom Development• Managing the Implementation of SharePoint customizations• Designed the new Mobile interface and SharePoint content delivery for Blackberry devices• Redesign of the Cigna Mass Email Distribution systemAccomplishments include certification in the Cigna HPSM Service, Change and Incident Management System. Attended the Cigna University SDLC Project Management Course.

Using Waterfall and Agile methodologies I communicated and collaborated with internal and external customers to gather requirements, design workflow diagrams, build wire-frame designs, create Business Requirement Documents and Use Case scenarios for projects such as the KBE Lead Management System and the Subcontractor Portal to name a couple. I designed these applications by interpreting project owner needs and translated them into requirements for developers. Performed QA Testing between myself and subject matter experts then rolled out applications into production.Managed the communication flow between project owners/customers and off-shore development. Ensured deadlines were met and within budgeted estimates as well as making sure vendors were paid for their work. As a developer I utilized tools such as MS SQL Server, ASP.Net VB and ColdFusion, Crystal Reports. I use Microsoft Visio for UML Modeling, Workflow Analysis, Database Design and Wireframe Design. Used Google and AWStats analytic software and I have used Webtrends to track network/website traffic and applied search engine techniques using keywords in web page text and meta tags. I use Microsoft Project for planning and milestone reporting for Project Sponsors and team members.The major accomplishments while at KBE:-Subcontractor Portal-Lead Management System-ERP Implementation-Business Intelligence Platform-A Top Six Finalist for the American Society for General Contractors for the Subcontractor Portal-KBE Innovation Award for my role in the ERP implementation-Document Imaging System-Automated Employee Badging System for field personnel-Upgrade of Legal Management System-Developed Training Videos with Macromedia Captivate and End User/Technical Documentation

ASP, Oracle, SQL Server, Crystal Enterprise, HTML, Javascript, CSS, IIS Administration