John Abraham Email & Phone Number

Pune, Maharashtra, India

India

• Design E2E scenarios for CRM, Order management, Billing and Product Catalogue for B2C customers and present it to stakeholders for approval.
• Worked on Mediation upgrade project which upgraded the mediation systems to provide 5G capability to the customer base.
• Worked on Cloud and Data migration testing to move legacy applications and databases to cloud.
• Test and certify production hotfixes and defects and validate once they are released to production.
• Document test results using ALM, log and tracks defects, and participates in bug review processes to identify priorities and remediation strategies.
• Created test deliverables for projects including IA doc, Test cases, Test scripts, traceability matrix, Execution summary report and Test Exit Report.

Pune, Maharashtra, India

• Tested applications including CSM, Amdocs CRM, Tuxedo servers, Ensemble Billing, Interfaces, SC/AAM, TC, MPS, AR-collections and Journaling.
• Coordinated with developers and business analysts to analyze, design and execute test cases for user stories covering business, functional and technical requirements.
• End to End testing experience starting from Customer activation, Usage creation, Billing, Payment and closure.
• Contributed to Sprint Planning, Scrum, Sprint Review and Retrospective.
• Tested and supported critical production hotfixes until production deployment, including production sanity.
• Worked on multiple CRs, internal and external including designing one-liners and test cases, data creation and functional execution and reporting.

Bengaluru, Karnataka, India

• Designed and executed test cases using black box testing techniques for Mediation 4G LTE evolution CR which brought 4G capability to our Telecom client.
• Tested Billing engine upgrade from Geneva to RBM which introduced enhanced features to the billing system and performance improvement.
• Develop test cases and test scripts from project requirements, business requirements, design documentation, workflow processes, test plans
• End-to-End quality assurance ownership for release certification include Estimation, CR (Change Request) testing, Regression, client demo, UAT support and production validation testing.
• Triaged and tracked defects until closure and provided Root Cause Analysis for the same.

Bachelor Of Engineering (Be), Computer Science

Hsc, Physical Sciences

Sslc, Science

Completed SSLC