Croydon Vision is a charity organisation that supports people with sight loss, with a vision to provide the highest service to people who are severely and partial sighted and to promote quality of life, by encouraging greater independence, confidence and personal developement.my role is providing confidential and impartial generalist advice as well as emotional support. This covers a range of subject areas including; coming to terms with sight loss, welfare rights, community care, housing and accessing local services.• One-to-one appointments with residents or members contacting CV ( croydon vision ) for information and advice offering them the opportunity to talk privately, listening to them, identifying any problems and dealing with those problems.• Meet regularly with existing members onsite and offsite , offering information tailored to their individual needs and advocate on their behalf as required.• To actively link with national and local partners to gain greater wealth and depth of knowledge as well as promote CV through workshops, social media. • Management of database, ensuring that information is regularly updated on database to produce quarterly monitoring report. Making sure that the right person can get the information they need at the right time. Use of initial assessment to measure impact.Secondary Role ( Transport Admin and Management )• Planning routes and liaising with management and drivers to improve timing of service• Organise holiday diaries, quarterly meetings, reviewing action points to ensure drivers are working effectively and efficiently for smooth operations.• Provide transportation service on Mondays, communicating effectively with members and responding to their requirements.• Support management by planning vehicle service, maintenance record of each vehicle including insurance, MOT and LOLER as required.• making sure transport provision for events and excursions are planned effectively,

Hurley Group is an NHS organisation that runs a number of GP practices and GP walk in centres across London. My role involves looking after the financial running of the group. My Duties are purchase ledge ( big suppliers), petty cash, cheque payments and receipt, expenses, Investigating historic payments and queries, weekly locum payments, asset management, Strategic planning to cut cost across the group and procurement

By keeping on top of the invoices, I have ensured that we no longer have invoices that are overdue by more than 2/3 weeks, which is a drastic improvement from some invoices which used to be 3- 5 months old. The petty cash again which used to be chaotic, is now orderly and staff are now being told to use the petty cash vouchers rather post it notes. I am able to do Bank reconciliation on a weekly basis, this means that when the monthly statement comes in the post, it is already up to date. This is in turn allows me more time to chase individual members of staff for invoice signatories etc. The sage I learnt at college, has no become a great asset, because I use Sage everyday. I have now become a focal point and a named person for suppliers, who are chasing payment to contact regarding any late payment. Through organisation and careful planning I am now able to ensure that the company can pay invoices earlier now for business that may require payment urgently or are small business. This in turn allows the big payment run at the end of the month to go through smoothly. once I have updated the Sage, I am therefore able to run a remittance advice letter, can email to the respective suppliers.

General accounting dutiesPosting invoices (100 daily )Weekly payroll checks ( 50 plus staff )Credit note ( 70 - 100 daily

Work experience for local accounting firmPreparing tax returnsTraining with sage payroll and accountsHelping with Business Plans and setting up limited company registration

Ensuring that the venue is secure and safeDealing with any customer complaints and queries Supervising a small team and training any new staffLiaising with venue manager and local police

Dealing and resolving any complaints i.e. non payment of wages, tax issues Preparing Job packs and interview pack for candidates and managersLiaising with mangers and staff members alikeResponsible for the processing of timesheets for temporary members of staff ( 500 plus). Also dealt and resolved any complaints i.e. non payment of wages, tax issues Contacted managers to resolve any problems with temporary staff .

Resolved customer complaints efficiently following company procedures within an allocated time. Liaised with other business area and departments. Dealt with customer issues through letters and telephone. Arranged appointments for customers and engineers alike. Read and responded to company emails